Summary

Overview

Work History

Education

Skills

Military Awards And Schools

Timeline

Mark J. Alves

Punta Gorda,FL

Summary

Versatile professional with significant experience in administrative support and office management. Strong focus on team collaboration and achieving results. Skilled in scheduling, communication, and problem-solving. Reliable, adaptable, and ready to contribute to organizational success.

Overview

years of professional experience

Work History

Administrative Specialist

Florida Gulf Coast University

03.2024 - Current

Managed schedules, appointments, and travel arrangements for faculty, ensuring seamless coordination of events.
Enhanced department productivity by providing administrative support and coordinating daily operations.
Facilitated communication within the Department of Econ/Fin, organizing meetings and distributing essential information.
Handled incoming and outgoing mail.
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Streamlined office processes by implementing efficient document management.
Scheduled meetings booked meeting rooms and prepared meeting agendas.
Assisted coworkers and staff members with special tasks on daily basis.

Library Technical Assistant

Florida Department Of Corrections

01.2023 - 03.2024

Processes inmate requests pertaining to general and law library service.
Ensures library is available to inmates minimum of 25 hours per week.
Assigns research duties to inmate clerks.
Answers requests and grievances within mandatory time limits.
Performs photocopying.
Supervises activities of inmate aides and clerks.
Reviews research aides' responses to requests.
Monitors check out and return of library materials.

INDEPENDENT CONTRACTOR

UBER/LYFT

11.2019 - 06.2021

Delivered outstanding service to customers to maintain and extend relationships to increase business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Hosted trivia shows consisting of 5-15 teams, reading questions clearly and articulately, awarding prizes.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

FACILITIES MANAGER/JAZZ BAND DIRECTOR

BASIS SCHOOLS

09.2014 - 05.2019

Managed all middle and high school facilities and grounds; acted as building superintendent and subcontractor liaison
Provided direction and support to teachers, students and parents regarding event scheduling, mechanical issues, physical security and parking lot procedures
Responded to building emergencies and managed repairs.
Directed student jazz band and supervised engineering and robotics team.

SGT E-5 MUSICIAN, 215TH, 229TH, 108TH ARMY BANDS

ARMY NATIONAL GUARD

02.1985 - 02.2015

Performed at very high level of musicianship as principal trombonist in all performance groups
Directed and performed with 215th Army Band Voices of Freedom; led Commonwealth Brass Quintet and Old line Brass Quintet
Frequently tasked as Common Task instructor

BAR MANAGER

ST. JAMES IRISH PUB

01.1998 - 09.2003

Led team of four bartenders and several cocktail waitresses; provided personnel management, on-the-job training and schedule coordination
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 10% improvement over prior onboarding process

INSTRUMENTAL AND GENERAL MUSIC TEACHER (NON CERTIFIED) / WRESTLING COACH

FALL RIVER PUBLIC SCHOOLS

01.1996 - 01.2003

Instructed instrumental, choral and general music at elementary and middle school levels, in accordance with department curriculum
Worked closely with other music teachers in rehearsing performance groups for biannual concerts
Worked with head wrestling coach in teaching fundamentals of wrestling at high school level

LEAD TROMBONIST / BAND LEADER / STAGE MANAGER

CARNIVAL CRUISE LINES

01.1992 - 01.1996

Performed at extremely high level of consistency, rehearsing and conducting with 6-12 piece orchestra for all shows, specialty acts and dancing
Coordinated with specialty acts, Cruise Director and dance captain in production of Las Vegas style shows.

THEATER TECHNICIAN / LEAD CARPENTER

UNIVERSITY OF MASSACHUSETTS FINE ARTS CENTER

09.1990 - 05.1991

Built sets for University of Massachusetts Theater and Dance departments; set up and strike down sets in variety of theaters and halls for concerts, shows, and lectures, including light and sound reinforcement
Assisted with load in of sets for National touring acts and coordinated with visiting technical directors as stage hand.