MARK JACOB ODONGO
Indianapolis,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Manager, Owner
AGAPE CAR WASH
01.2021 - 10.2023
- Streamlined project processes by implementing efficient management strategies, leading to improved overall performance.
- Enhanced team collaboration through the development of communication channels and regular progress meetings.
- Optimized resource allocation for various projects, resulting in reduced costs and increased efficiency.
- Established a system for tracking project milestones, enabling timely completion and accurate reporting.
- Mentored and coached team members, promoting professional growth and skill development.
Counseling Officer
Pathfinder International
05.2017 - 10.2020
- Enhanced client progress by implementing personalized counseling strategies and interventions.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Provided crisis intervention services to support clients in need of immediate assistance.
- provide Adherence counseling to clients
- plan and carry out outreach programs
SOCIAL BEHAVIOUR CHANGE COMMUNICATIONS COORDINATOR
POPULATION SERVISES KENYA
04.2015 - 07.2016
- Organize, coordinate and implement demand creation activities for major events in government health facilities.
- Identify, vet and recruit mobilizers based o stipulated guidelines provided.
- Coordinate the monthly reporting of demand creation activities.
- Train mobilizers on reproductive health to be implemented during health talks sessions
Manager
Ukweli Home Of Hope Project
04.2003 - 12.2015
- Running daily programs for former Street Boys
- Keeping financial and progress report records
- Guiding and Counseling on social, emotional, behavioral and educational gains and challenges.
- Enable ample ways and channels of resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Billing Officer
Little Sisters Of St. Francis Community Hospital
03.2012 - 06.2015
- Enhanced billing accuracy by thoroughly reviewing invoices and ensuring correct data entry.
- Streamlined the billing process for increased efficiency through implementing electronic invoicing systems.
- Reduced payment delays by promptly addressing customer inquiries and resolving disputes professionally.
- Strengthened client relationships with clear communication and timely resolution of billing concerns.
Education
Bachelor of Arts - Psychology And Sociology
University of Nairobi
Nairobi Kenya11.2023
Bachelor of Arts - Social Work
University of Nairobi
Nairobi, Kenya12.2013
High School Diploma -
Matiliku Secondary School
Kenya11.1999
Skills
- Scope Management
- Task Delegation
- Technical Understanding
- Scheduling and Planning
Languages
Swahili
Native or Bilingual
Timeline
Manager, Owner
AGAPE CAR WASH
01.2021 - 10.2023
Counseling Officer
Pathfinder International
05.2017 - 10.2020
SOCIAL BEHAVIOUR CHANGE COMMUNICATIONS COORDINATOR
POPULATION SERVISES KENYA
04.2015 - 07.2016
Billing Officer
Little Sisters Of St. Francis Community Hospital
03.2012 - 06.2015
Manager
Ukweli Home Of Hope Project
04.2003 - 12.2015
Bachelor of Arts - Psychology And Sociology
University of Nairobi
Bachelor of Arts - Social Work
University of Nairobi
High School Diploma -
Matiliku Secondary School
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