10+ years coaching, training, and leading a sales team
Self–motivated in achieving goals and exceeding expectations
Ability to establish a trustful working environment by utilizing an open style of communication and establishing personal connections
Committed and passionate around helping others reach professional and personal goals
Effective leader within a high paced, ever changing environment
Strong problem solving skills
Overview
21
21
years of professional experience
Work History
Store Manager
Spectrum Communications
Farragut, TN
02.2020 - 02.2021
Led teams in the Farragut, Cookeville, Sevierville & Dalton markets.
Monthly business planning to grow business in key metrics.
Responsible for hiring highly motivated associates to fit staffing needs.
One on one development of assistant managers for role improvement and career advancement.
Provides leadership, direction, motivation and supervision of direct reports as well as oversees training and development of staff.
Promoting a positive and competitive culture throughout the store.
Responsible for inventory integrity & merchandising standards.
Ensures compliance with corporate policies and procedures, ethical practices, and the guidelines of federal government and accrediting organizations.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Business Account Consultant
Comcast Business
Knoxville, TN
09.2018 - 01.2020
Prospecting and generating net new business via outbound calls, Door-to-Door, and general email prospecting methodologies.
Conduct phone & onsite needs assessment meetings with a desire to align company needs with associated solutions Comcast brings to the market.
Provide telecom solutions for business owners to help grow their business and to become more efficient.
Work with the tech and construction teams to coordinate current availability to meet customer timelines.
Build a solid networking group of referral partners and authorized connectors to increase local relationships and generate additional leads.
Responsible for personal development.
B2B Account Executive
New Horizons Computer Learning Center
Knoxville, TN
01.2017 - 09.2018
Prospecting and generating net new business via outbound calls, LinkedIn messaging, and general email prospecting methodologies.
Conduct phone & onsite needs assessment meetings with a desire to align company and individual goals and needs with associated solutions New Horizons brings to the market.
Provide targeted learning solutions for end-users, IT professionals, project managers and leadership staffs.
Guide students through course expectations and learning paths.
Built out a dormant territory to one that is now a high producing with clear upside in sight.
Responsible for personal development.
Insurance Sales Agent P&C
Answer Financial
Knoxville, TN
12.2012 - 12.2016
Responsible for personal sales production as well as customer retention.
Handle inbound calls from clients and rep partners as well as make outbound calls to potential clients.
Provide clients with insurance solutions for their property and casualty needs.
Adheres to all company policies, procedures and business ethics codes to ensure that all policies are accurately underwritten.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Sales Manager
Best Buy
Johnson City, TN
08.1999 - 11.2012
Monthly business planning to grow business in key metrics (revenue, margin and Net Operating Profit).
Responsible for hiring highly motivated associates to fit staffing needs and budgets.
One on one development of supervisors for role improvement and career advancement.
Provides leadership, direction, motivation and supervision of direct reports as well as oversees training and development of staff.
Promoting a positive and competitive culture throughout the store.
Responsible for the Customer Satisfaction Index.(Perform customer exit interviews, implement new strategies into business plans based on interview findings and monitor sales floor temperature to place employees where the business needs are.
Ensures compliance with corporate policies and procedures, ethical practices, and the guidelines of federal government and accrediting organizations.
Responsible for the store's Best Buy for Business initiative (Business to business sales whether over the phone or in person).
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.