Mark Mclaughlin
Maplewood,MN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Security Guard
Fairview Health Services
01.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
American Security And Investigations, LLC
03.2022 - 01.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
Allied Universal Security Services
11.2020 - 05.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Child Care Aide
Adventures Plus
11.2019 - 09.2020
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Promoted emotional growth through compassionate guidance and conflict resolution strategies.
- Supported child development by implementing age-appropriate learning materials and activities.
- Provided assistance with homework assignments, reinforcing classroom concepts and promoting academic success.
- Managed behavioral issues in a calm, professional manner, utilizing effective behavior management techniques.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Valet
Citrin
01.2019 - 01.2020
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Assistant Manager
AMC Theatres
03.2018 - 01.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Server
Sterling Cafe And Grille
04.2017 - 02.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Lifeguard
Ramada Worldwide
10.2016 - 02.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Education
GED -
Harmony Learning Center
Maplewood, MN2019
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Physical Fitness
- Emergency Response
- Complex Problem-Solving
- Self-Defense
- Reliability
- Legible report writing
- Customer Service
- Team Player
- First Aid Training
- CCTV Monitoring
- Security Protocols
- Incident Reporting
- Emergency awareness
- Surveillance
Training
- BCA
- Decontamination
- REPP
- Defense Tactis
- Fema 100, 200, 700, and 800
Timeline
Security Guard
Fairview Health Services
01.2023 - Current
Security Guard
American Security And Investigations, LLC
03.2022 - 01.2023
Security Guard
Allied Universal Security Services
11.2020 - 05.2021
Child Care Aide
Adventures Plus
11.2019 - 09.2020
Valet
Citrin
01.2019 - 01.2020
Assistant Manager
AMC Theatres
03.2018 - 01.2019
Server
Sterling Cafe And Grille
04.2017 - 02.2018
Lifeguard
Ramada Worldwide
10.2016 - 02.2017
GED -
Harmony Learning Center
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