Mark N. Qualls II
Missouri City,Texas
Summary
Skilled ASE Certified Mechanic with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 20 + years in the field and a hardworking, reliable nature.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Mechanical Technician
Vroom
08.2019 - 02.2024
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reconditioned cars to be sold by Direct Automotive.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing, front in work, air condition , brakes and suspension some trim work, State Inspector.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
Automotive Mechanic
National Tire And Battery
10.1989 - 08.2019
- Inspected customer vehicles for wear, tear and damage from accidents
- Performed emissions tests according to standard procedures
- Operated specialized equipment such as Hunter and John Beam to test electronics and computer control systems
- Aligned systems with manufacturer specifications through skilled calibration
- Rotated and balanced tires to ensure even wear
- Test drove vehicles to determine problems and test repairs
- Changed vehicle oil and replaced filter
- Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements
- Read and followed technical documentation to complete accurate repairs
- Measured depth of current tire tread and educated customers about dangers of low tread
- Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices
- Followed standards and procedures to maintain safe work environment
- Prepared and administered preventative maintenance work orders
- Checked, installed and repaired brake system components such as rotors, pads and drums
- Rotated, mounted and balanced tires on cars, trucks and vans
- Located and fixed tire flats with compounds or physical patches
- Flushed and refilled radiators, alternators and transmissions
- Maximized efficiency by coordinating changing and rotating of tires
- Evaluated fluid levels, battery functioning and vehicle leaks
- Installed, aligned, and balanced new equipment
- Followed company procedures to maintain work environment in neat and orderly condition
- Applied caulk, sealants and other agents to installed surfaces
- Supported technicians in equipment maintenance and repair
- Established clear repair plans with line-item details of expected labor and parts costs
- ASE Certification
- Texas State Inspector
Tire Technician / State Inspector
Sears Automotive Center
09.1988 - 10.1989
- Changed and rotated tires for customers to ensure safety and maximize customer service rankings
- Planned work and determined appropriate tools and equipment
- Diagnosed and repaired tire and rim issues
- Checked vehicle for leaks and topped off fluids
- Completed advanced services, including coolant flushing
- Automotive State Inspections
- Answer multiple Phone lines / Dispatch for Automotive Center
Education
High School Diploma - undefined
Sterling High School
Houston, TX05.1984
Skills
- HVAC experience
- Automotive Service Excellence (ASE) Certification
- Strong written and verbal communication skills
- Customer Service
- Teamwork / collaboration
- Vehicle Alignment Specialist
- Texas State Inspector
- Brake systems understanding
Certification
ASE Certified
Automotive State Inspector
Timeline
Mechanical Technician
Vroom
08.2019 - 02.2024
Automotive Mechanic
National Tire And Battery
10.1989 - 08.2019
Tire Technician / State Inspector
Sears Automotive Center
09.1988 - 10.1989
High School Diploma - undefined
Sterling High School
ASE Certified
Automotive State Inspector
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