Mark Oliver Sefil Andales
Cyber Security Professional
Baltimore,MD
Summary
Results-driven Cyber Security professional with success in cyber defense and network strengthening. Proficient in using network protocol analyzing tools, such as Wireshark and Splunk. Knowledgeable of different programming language, such as C and Python. Skilled at training internal users on security procedures and preventive measures. Self-motivated and deadline-oriented with track record of on-time deliverables. As well as having an excellent written and oral communications skills in both technical and public-facing situations.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Information Security Technician
Bayhealth
Dover, DE
02.2021 - 03.2022
- Managed a process that handles access request from other employees, through a system called SmartIT
- Responsible for granting, modifying, and maintaining access to IT supported systems, applications, network resources, and updating accounts accordingly
- Maintains applicable documentation including within the IT incident management systems
- Monitored use of data files and regulated access to protect secure information.
- Recommend improvements in security systems and procedures.
- Carried out day-to-day duties accurately and efficiently.
Lan Support Technician
Dover Downs Hotel & Casino
Dover, DE
03.2018 - 07.2019
- Supervised a ticketing system called Manage Engine, to provide support to IT systems
- Repairs basic end users’ issues: issues such as replacing malfunctioning computer parts and fixing any IT related issues
- Provided support for other IT members, teams such as the networking team, Lan administrators, and Lan support
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to telephone, email and in-person inquiries regarding various operation, use and repair.
- Trained users on how to operate components and systems.
Education
Bachelor of Science - Cyber Security
Capitol Technology University
Laurel, MD 05.2019 - 05.2022
Associate of Science - Information Security
Delaware Technical Community College
Dover, DE 05.2016 - 05.2019
Skills
Kali Linux
undefinedTimeline
Information Security Technician
Bayhealth
02.2021 - 03.2022
Bachelor of Science - Cyber Security
Capitol Technology University
05.2019 - 05.2022
Lan Support Technician
Dover Downs Hotel & Casino
03.2018 - 07.2019
Associate of Science - Information Security
Delaware Technical Community College
05.2016 - 05.2019
Outside Experience
- Competed in the Mid-Atlantic Collegiate Cyber Defense Competition (MACCDC) (2018 and 2021)
- Challenged the National Cyber League (NCL) challenges
- Competed in the Parsons Cyber Challenge (2019)
Outside Experience
- Competed in the Mid-Atlantic Collegiate Cyber Defense Competition (MACCDC) (2018 and 2021)
- Challenged the National Cyber League (NCL) challenges
- Competed in the Parsons Cyber Challenge (2019)
Similar Profiles
Kera Noel-Michelle SherwoodKera Noel-Michelle Sherwood
Certified Pharmacy Technician at BayhealthCertified Pharmacy Technician at Bayhealth
Kylie ArndtKylie Arndt
LPN at BayhealthLPN at Bayhealth
Ashley CzetliAshley Czetli
Emergency Department Tech 1 at BayhealthEmergency Department Tech 1 at Bayhealth