Mark Rowan Abraham

• Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
• Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
• Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
• Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
• Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
• Generated new leads through networking events, referrals, and social media marketing efforts.
• Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
• Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying, selling or leasing process.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.

Office Management:

• Oversaw the daily operations of the office, ensuring a professional and efficient working environment.
• Maintained office supplies and equipment, ensuring all were in good working condition.
• Implemented and streamlined office procedures to enhance productivity and efficiency.
• Coordinated and supervised administrative staff, fostering a collaborative and productive team environment.

Financial Management:

• Managed office budgets, controlled expenses, and handled financial transactions with accuracy and integrity.
• Prepared financial reports and assisted with budgeting and forecasting.
• Ensured timely processing of invoices, payments, and payroll.

Client and Agent Support:

• Provided comprehensive support to real estate agents, assisting with listings, contracts, and client communications.
• Handled client inquiries and resolved issues promptly and professionally, ensuring high levels of customer satisfaction.
• Coordinated and facilitated meetings, appointments, and events for agents and clients.

Compliance and Record-Keeping:

• Ensured compliance with real estate regulations and maintained accurate and up-to-date records.
• Managed the documentation and filing systems, ensuring confidentiality and accessibility.
• Prepared and submitted necessary reports and documentation to regulatory bodies.

Technology and Marketing:

• Utilized and maintained office software and real estate management systems, ensuring efficient data management.
• Assisted with marketing efforts, including the preparation of promotional materials and online listings.
• Implemented and managed digital tools and platforms to enhance office operations and client engagement.

Training and Development:

• Trained and mentored new administrative staff, ensuring they were well-equipped to perform their duties.
• Conducted regular training sessions for agents on office procedures, technology tools, and best practices.
• Encouraged continuous learning and professional development within the team.