Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mark Schelm Jr

23459 Bali Avenue Port Charlotte,FL

Summary

Jet-experienced commercial pilot skilled in applying Crew Resource Management to maintain the highest standards of safety and performance, with a strong background in customer service gained through roles in aviation, retail, and professional client-facing environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pilot

Air Trek Inc.
02.2023 - Current
  • February 2023- April 2025: Office Assistant, generally maintaining company pilot records as well as aircraft maintenance records.
  • March 2024-Present: Part 135 SIC working alongside experienced airline captains maintaining CRM and delivery best-in-class service for our charter passengers and patients when operating as air ambulance.

Autoglass Technician

Safelite AutoGlass
10.2019 - 02.2023
  • Performed windshield and auto glass installations, repairs, and calibrations with precision and strict adherence to safety standards.

Lead Ramp Agent

Worldwide Flight Services
10.2018 - 09.2019
  • Served as primary point of communication between ground crew, flight crew, and operations control to ensure on-time departures.
  • Recognized for leadership ability in fostering teamwork, safety awareness, and operational efficiency on the ramp.

Customer Service Staff

Publix
01.2015 - 02.2019
  • Managed daily cash operations, including preparing tills for opening, reconciling registers at closing
  • Trained and guided new team members on customer service standards, register procedures, and company policies.
  • Provided front-line customer service by resolving escalated issues with professionalism, empathy, and efficiency.

Education

High School Diploma -

Charlotte High School
Punta Gorda
05-2017

Skills

  • Total Time: 1259
  • Cross Country: 1104
  • PIC: 253
  • Instrument: 183
  • SIC: 926
  • Night: 79
  • Turbine: 926
  • Multi: 1003

Certification

  • CE-650 SIC Only
  • CE-500 SIC Only
  • ATP-CTP Course Completed
  • First Class Medical
  • FCC Radio License
  • Commercial: AMEL Instrument
  • Private: ASEL Instrument

Timeline

Pilot

Air Trek Inc.
02.2023 - Current

Autoglass Technician

Safelite AutoGlass
10.2019 - 02.2023

Lead Ramp Agent

Worldwide Flight Services
10.2018 - 09.2019

Customer Service Staff

Publix
01.2015 - 02.2019

High School Diploma -

Charlotte High School

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