Marksterline Rodney
Greenacres
Summary
High-level retail customer service representative with 2+ years of work experience. Proficient in handling complex customer issues and promoting positive experiences. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Designated Hitter
Walgreens
12.2022 - Current
- Exhibited excellent teamwork and strong work ethic.
- Greets customers and resolves their issues so that they can have a great shopping experience
- Ensures that the counters and shelves are very clean and well merchandised; maintains records and takes inventory
- Provides fast, courteous, and efficient service to customers
Customer service desk
Lowe's
11.2021 - 11.2022
- Responsible for answering 50+ calls daily
- Processes payments and returns, organizes merchandise and satisfies customers
- Able to work independently
- Distribute merchandise to floor associates to be restocked in correct departments
- Cover for cashiers going on break
- Complete shift start/end duties and generate reports for management
Cashier
PartyCity
03.2020 - 03.2021
- Customer service stock shelves, rotated merchandise and put out new stock
- Maintained friendly attitude and followed all store interaction protocols while answering customer questions and processing payments
- Kept the store clean
- Recommended items for future purchases
Education
High School Diploma -
Royal Palm Beach High School
Associate in Arts Degree - Biological Science
Palm Beach State College
Lake Worth, FL12.2023
Skills
- Medical academy student
- Teamwork
- Problem solving
- Good communication
- Math and counting skills
- Multi-tasking abilities
- Customer Service
- Fast learner
- Good memory
- Ability to work under pressure
- Responding to Difficult Customers
- Efficient and Detail-Oriented
Accomplishments
- Certified in Microsoft word
- Power Point
- Excel
Certification
CPR certified
Languages
French
Full Professional
Haitian creole
Native or Bilingual
Timeline
Designated Hitter
Walgreens
12.2022 - Current
Customer service desk
Lowe's
11.2021 - 11.2022
Cashier
PartyCity
03.2020 - 03.2021
High School Diploma -
Royal Palm Beach High School
Associate in Arts Degree - Biological Science
Palm Beach State College
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