Summary
Overview
Work History
Education
Skills
Timeline
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Mark T. Baytos

Niles

Summary

Dynamic Construction Sales Estimator with a proven track record at Servpro, excelling in effective negotiation and relationship building. Enhanced customer satisfaction through accurate cost estimation and timely follow-ups, while streamlining processes for improved efficiency. Skilled in blueprint analysis, delivering projects on time and within budget, ensuring client engagement and loyalty.

Overview

19
19
years of professional experience

Work History

Constuction Sales Estimator

Servpro
03.2023 - 12.2024
  • Streamlined the sales estimation process for improved efficiency and quicker response times.
  • Built and maintained lucrative relationships with customers by using consistent follow-up and regular phone and email communication.
  • Negotiated contracts with clients, securing favorable terms for both parties while maintaining profitability targets.
  • Negotiated with contractors and vendors to secure best possible pricing for job estimation.
  • Scheduled project step-by-step and with appropriate timelines to meet completion date.
  • Reviewed job specifications to completely understand what project entailed.
  • Enhanced customer satisfaction by providing accurate sales estimates and timely followups.
  • Led training sessions for new estimators, fostering skill development and team cohesion.
  • Coordinated closely with production teams to monitor project progress, ensuring that timelines were adhered to according to initial estimations.
  • Trained junior Sales Estimators, improving their skills and contributing to overall team performance.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Contractor

Self Employed/Sub-Contractor
02.2008 - 03.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Mentored junior contractors on best practices in project management and execution techniques.
  • Developed detailed project proposals and contracts, aligning services with client needs and expectations.
  • Established long-term relationships with clients, resulting in increased repeat business.

Class A Industrial Carpenter

Turner Industry Group
05.2006 - 02.2008
  • Ensured safety compliance by adhering to OSHA regulations and guidelines during all aspects of carpentry work.
  • Achieved increased client satisfaction through timely resolution of issues related to workmanship or materials used in construction projects.
  • Optimized equipment usage by performing regular maintenance checks on power tools, ensuring their optimal performance throughout the project duration.
  • Constructed and installed structural frameworks for industrial projects, ensuring compliance with safety standards.
  • Trained junior carpenters on safe work practices and proper use of tools, fostering a culture of safety and efficiency.
  • Improved project efficiency by accurately interpreting blueprints and specifications for industrial carpentry projects.
  • Worked as a leadman under the foreman to guide the sub-crews on their daily objectives.

Education

No Degree - Psychology/Anthropology/Sociology

Youngstown State University
Youngstown, OH

Certificate of Technical Studies - Construction Project Management/Estimating

Servpro U
Warren, OH
08-2024

Class A CDL Drivers License - Driving And Operating Commercial Vehicles

TDDS Technical School
North Jackson, OH
06-2014

Certified Forklift Operator -

American Standard
Salem, OH

OSHA Certification -

OSHA
Baton Rouge, LA

No Degree - Building Trades

Gordon D. James Career Center
Lordstown, OH
05-1994

Skills

  • Verbal and written communication
  • Relationship building
  • Value-based selling
  • Client engagement
  • Blueprint analysis
  • Client service and support
  • Effective negotiation
  • Cost estimation
  • Sales closing
  • Training
  • Leadership

Timeline

Constuction Sales Estimator

Servpro
03.2023 - 12.2024

Contractor

Self Employed/Sub-Contractor
02.2008 - 03.2023

Class A Industrial Carpenter

Turner Industry Group
05.2006 - 02.2008

No Degree - Psychology/Anthropology/Sociology

Youngstown State University

Certificate of Technical Studies - Construction Project Management/Estimating

Servpro U

Class A CDL Drivers License - Driving And Operating Commercial Vehicles

TDDS Technical School

Certified Forklift Operator -

American Standard

OSHA Certification -

OSHA

No Degree - Building Trades

Gordon D. James Career Center

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