Markus Arriola
Whittier,CA
Summary
Results-driven debt consultant with a strong background in financial solutions, sales, and client relations. Over five years of diverse experience spanning marketing, logistics, and administrative operations, now focused on debt settlement. Expertise in guiding clients through financial challenges with empathy, transparency, and professionalism, ensuring tailored solutions that foster trust and long-term relationships. Committed to empowering individuals to achieve financial stability and peace of mind.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Consultant
Americor
Irvine
02.2025 - Current
- Closed high-volume debt settlement consultations by identifying financial pain points and aligning clients with tailored resolution programs.
- Developed customized payment solutions based on client cash flow analysis to meet individual financial needs.
- Established trust and credibility by clearly explaining program mechanics, risks, legal considerations, and expected timelines to clients.
- Consistently achieved and exceeded monthly revenue and conversion targets.
- Maintained full compliance with FTC regulations and state debt relief guidelines.
- Documented client agreements and call activity in CRM to ensure audit readiness and follow-through.
Debt Consultant
Newhaven Funding
08.2023 - 02.2025
- Conduct comprehensive consultations to assess client financial situations and determine debt settlement solutions.
- Educate clients on the debt settlement process, explaining risks, benefits, and alternatives.
- Address client concerns, overcome objections, and provide clear financial guidance.
- Handle inbound calls while proactively reaching out to warm leads to maximize engagement.
- Present structured debt settlement plans, including payment terms and timelines.
- Ensure compliance with state and federal regulations governing debt settlement practices.
- Stay informed on industry trends, legal updates, and market conditions to provide clients with expert advice.
- Collaborate with the team to enhance overall performance and improve client success rates.
Warehouse and Logistics Coordinator
Axiocore
11.2022 - 08.2023
- Oversaw inbound and outbound logistics to ensure timely and cost-effective deliveries.
- Managed all warehouse activities, including receiving, storing, and dispatching goods efficiently.
- Maintained accurate inventory records and conducted stock audits to minimize losses.
- Supervised, trained, and motivated warehouse staff to enhance performance.
- Identified areas for improvement and implemented best practices to increase efficiency.
Export Coordinator
Film Logic Customs Brokers
01.2021 - 11.2022
- Managed full-service export operations from documentation to customs clearance.
- Processed export documentation in compliance with customs regulations.
- Maintained relationships with brokers at various ports to expedite cargo clearance.
- Provided clients with tax and duty estimates for exported goods.
Operations Manager Specialist
UPS
12.2019 - 01.2021
- Supervised daily activities of drivers and package handlers for safe and timely deliveries.
- Resolved customer discrepancies and improved efficiency in daily operations.
- Planned delivery routes to maximize productivity and service quality.
Education
High School -
La Habra High School
01-2014
Certification
- Sales Training & Performance Metrics Certification
- Debt Settlement Compliance & Regulatory Training
- Advanced CRM & Client Engagement Strategies
Timeline
Financial Consultant
Americor
02.2025 - Current
Debt Consultant
Newhaven Funding
08.2023 - 02.2025
Warehouse and Logistics Coordinator
Axiocore
11.2022 - 08.2023
Export Coordinator
Film Logic Customs Brokers
01.2021 - 11.2022
Operations Manager Specialist
UPS
12.2019 - 01.2021
High School -
La Habra High School