Markus Brackney
Sales Consultant
Bixby,OK
Summary
Versatile professional with a flexible background in chemical dependency treatment at Grand Mental Health and automotive sales at multiple dealerships. Excelled in client advocacy and negotiation, enhancing patient care during my time with Grand and boosting sales revenue during my tenure in auto sales. Skilled in sales proficiency, consistently achieving client retention and satisfaction.
Overview
5
5
years of professional experience
Work History
Chemical Dependency Tech
Grand Mental Health
01.2024 - 10.2024
- Collaborated with mental health professionals to address co-occurring disorders, resulting in comprehensive care for patients in need.
- Promoted a therapeutic milieu by maintaining a clean, organized facility that encouraged positive interactions between staff and patients alike.
- Supported detoxification procedures through close monitoring of vital signs and providing necessary interventions to alleviate withdrawal symptoms.
- Coordinated aftercare plans for discharged patients, ensuring continuity of care as they transition back into their communities.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of chemical dependency treatment.
Automotive Sales Consultant
Fowler Honda
01.2022 - 08.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Increased dealership revenue through effective negotiation and closing techniques.
Service Deli Clerk
Costco Wholesale Corp
10.2020 - 01.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Automotive Sales Consultant
Battison Honda
10.2019 - 10.2020
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Increased dealership revenue through effective negotiation and closing techniques.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Education
Master of Science - Athletic Training
Tulsa Community College
Tulsa, OK 05.2001 -
High School Diploma -
Mission Academy High School
Oklahoma City, OK 05.2001 -
Skills
Behavioral Management
Family Support
Treatment Planning
Client Advocacy
Follow-up Techniques
Strong negotiation skills
Client Retention Strategies
Product Knowledge Expertise
Sales Promotion
Sales proficiency
Timeline
Chemical Dependency Tech
Grand Mental Health
01.2024 - 10.2024
Automotive Sales Consultant
Fowler Honda
01.2022 - 08.2022
Service Deli Clerk
Costco Wholesale Corp
10.2020 - 01.2022
Automotive Sales Consultant
Battison Honda
10.2019 - 10.2020
Master of Science - Athletic Training
Tulsa Community College
05.2001 -
High School Diploma -
Mission Academy High School
05.2001 -