Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Markus Ford

El Campo,TX

Summary

With DoorDash as a Food Delivery Driver i have learn to meet my orders with motivation to handle continuous driving and back-to-back orders. Meets delivery targets by knowing local roads well and uses GPS applications.

With Boral Bricks i became dedicated to customer satisfaction. Flexible and resourceful professional skilled in assembly, production machine operation and equipment maintenance. History meeting performance quotas and team objectives. Offering experience in manufacturing and warehouse operations. With Funtown rv i learned to be a skilled RV Technician with in-depth knowledge in diagnosis, repair, and preventative maintenance of recreational vehicles. Possess strong problem-solving abilities coupled with hands-on experience in electrical systems, plumbing, and HVAC repairs. Known for improving operational efficiency and increasing customer satisfaction through high-quality workmanship. I have spent a couple of years utilizing my skills as a punctual Landscape Worker brings physical stamina, strength and knowledge to handle demanding landscaping work. Safely operates powered equipment and tools to cultivate and care for grounds. Follows orders and supports team members with tough jobs. Team-oriented Landscape Worker with great people skills and in-depth knowledge of lawn care. Builds long-term customer loyalty by completing quality work on grass, shrubs and trees. Prevents accidents and errors through good safety behaviors. Dependable handyman with several years of experience in repair and maintenance fields. Flexible team player offering excellent manual labor skills. Proficient with mechanical and electric tools. With the Us Army i learned to be a resourceful Special Electronic Device Repairer known for high productivity and efficiency in completing tasks. Skilled in diagnostics, soldering, and circuitry repair; adept at troubleshooting complex electronic systems. Excel in time management, problem-solving, and adaptability, ensuring seamless workflow and customer satisfaction.

Overview

25
25
years of professional experience

Work History

Food Delivery Driver

DoorDash
Elcampo , TX
09.2024 - Current
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Maintained cleanliness of vehicle interior and exterior.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Inspected vehicle before and after shifts for any maintenance needs or issues.
  • Complied with company policies related to safe driving practices and procedures.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Identified potential problems or complaints from customers and took appropriate action as necessary..
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Reported any incidents involving damage or theft of property immediately to management team..
  • Delivered fresh food to customers across local area.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Navigated local streets and highways with ease using GPS system.
  • Analyzed customer address to determine best route for timely delivery.
  • Documented time of delivery to record completion of order.
  • Maintained vehicle according to company and state safety requirements.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Reported any accidents or incidents immediately to management, complying with company policies and legal requirements.
  • Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
  • Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
  • Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
  • Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
  • Conducted thorough inspections of delivery vehicle before and after shifts to ensure operational safety and reliability.
  • Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
  • Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
  • Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
  • Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
  • Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.
  • Engaged in basic vehicle maintenance tasks, such as cleaning, refueling, and minor repairs, to ensure continuous operation.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Construction Helper

Self
Elcampo, Texas
06.2024 - 09.2024
  • Assisted with the demolition of existing structures and removal of debris.
  • Operated power tools such as saws, drills, grinders, nail guns.
  • Cleaned job sites daily to maintain a safe work environment.
  • Provided support to carpenters, masons, electricians and plumbers in their respective tasks.
  • Conducted regular inspections of all tools used on the job site.
  • Organized tools and supplies to ensure easy access during projects.
  • Worked long hours outdoors under extreme weather conditions when necessary.
  • Moved supplies and tools to site areas to keep work moving smoothly.
  • Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Removed damaged materials and prepared surfaces for optimal installations.
  • Cleaned and prepared construction sites by removing debris and possible hazards.
  • Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Promoted team efficiency by consistently picking up excess materials and tools.
  • Operated Paint Spray gun to finish exterior paint to houses and fencing and also cleaned and operated said paint gun to ensure optimal performance
  • Contructed entire fencing projects for customers in a timely manner.

Rv Technician

Funtown Rv
Wharton , Texas
06.2015 - 06.2024
  • Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
  • Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
  • Inspected and tested RV components to diagnose problems with engine performance or mechanical issues.
  • Repaired or replaced damaged walls and floors of RVs using carpentry tools.
  • Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
  • Repaired roof leaks by removing old sealants and applying new sealant material.
  • Conducted safety inspections of all internal components before returning the RV to customers.
  • Maintained records of completed repairs for future reference purposes.
  • Provided technical advice to customers regarding operation of their RVs.
  • Followed safety procedures while performing work on customer vehicles.
  • Kept work area clean by disposing hazardous materials properly.
  • Attended seminars related to the latest technology used in recreational vehicles.
  • Managed shop jobs to complete work orders on time and keep tasks prioritized.
  • Discussed options to install to protect RV from damage.
  • Planned sequence of functions necessary prior to repair and replacement activities.
  • Performed electrical, plumbing, carpentry, and appliance maintenance.
  • Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.
  • Explained functionality of newly installed equipment to customers.
  • Responded promptly to customer questions regarding repair work and explained diagnostics process for uncovering malfunctions.
  • Inspected RVs, including both camper and trailer models, to assess maintenance needs and identify faults.
  • Installed water heaters, furnaces and other equipment in RVs.
  • Reconstructed floors, walls and roofs to repair damage such as flooding.
  • Read work orders to understand and plan for specific service needs of different customers and RVs.
  • Tested and troubleshot equipment to locate source of problems and develop correction plans.
  • Used caulking compounds and piping to repair gas lines for safe RV operation.
  • Installed and repaired water lines, drains and fixtures.
  • Completed preventive maintenance for customers to keep machines running at peak levels.

Landscaper

Self-employeed
Columbus, SC
01.2014 - 07.2015
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Cut grass in even lengths with power mowers or hand shears.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Cleaned up debris after completing jobsite tasks.
  • Ensured proper disposal of all waste generated from job sites.
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained cleanliness and organization of work areas, tools, and equipment.
  • Trimmed or edged around flower beds, walks, or walls.
  • Raked, mulched and composted leaves.
  • Maintained or repaired tools or equipment for safety and longevity.

Brick Laborer

Boral Bricks
Henderson , TX
12.2013 - 12.2014
  • Inspected completed work for quality assurance purposes.
  • Cleaned up debris from job site after completion of project.
  • Assisted in the assembly of products on the production line.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Performed quality control checks to ensure product specifications were met.
  • Inspected finished products for accuracy and completeness prior to packaging.
  • Followed safety protocols while operating heavy machinery on the production line.
  • Identified defective products, removed them from the production line, and documented details of defect.
  • Operated a variety of power tools in order to complete assigned tasks accurately and efficiently.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.
  • Organized inventory shelves to ensure that items were accessible for use on the assembly line.
  • Loaded materials onto conveyor belt to be transported down the assembly line.
  • Unloaded finished goods from conveyor belt after completion of assembly process.
  • Assembled components according to blueprints or diagrams using hand tools and small power tools such as drills or screwdrivers.
  • Labeled finished products with appropriate information such as serial numbers or barcodes.
  • Reported any incidents or injuries immediately to supervisors.
  • Assisted in troubleshooting problems with machines or equipment on the production line.
  • Worked closely with other members of the team to meet deadlines and goals set by management.
  • Packed finished goods into correct packages or boxes.
  • Maintained clean worksite to avoid hazards from chemicals and fragile products.
  • Monitored production line to watch for pile-ups or jams.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Examined final products for conformance with quality and design standards.
  • Demonstrated proper work practices to accomplish key performance indicators.
  • Observed equipment operations to detect malfunctions or safety concerns.
  • Attended regular training sessions to increase machine operating skills.
  • Removed foreign material and non-standard products from equipment to maintain proper functioning.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Used daily system logs to document production information, discussing issues with management.
  • Worked 12 hr shifts in a factory/warehouse like setting with no issues on time production.

E5 Sergeant

US Army
Killeen, TX
11.1999 - 09.2009
  • Planned, coordinated and supervised training programs for personnel.
  • Conducted inspections of equipment and personnel to ensure compliance with regulations.
  • Mentored junior enlisted soldiers in professional development and military skills.
  • Provided guidance on tactical operations and battle drills.
  • Performed administrative duties such as maintaining records, preparing reports, monitoring leave requests.
  • Developed plans for future operations based on current situation analysis.
  • Coordinated logistical support for assigned units including supplies, transportation and maintenance services.
  • Ensured all safety measures were taken during training exercises in order to prevent injury or loss of life.
  • Led a team in developing innovative solutions to complex problems encountered in field missions.
  • Evaluated performance of subordinates and provided feedback on areas needing improvement or praise for those who excelled.
  • Maintained accountability of personnel under direct supervision through daily roll calls and weekly formation attendance checks.
  • Responded quickly to emergencies using sound judgment while also adhering to established protocols.
  • Ensured adherence to applicable laws, regulations, policies and procedures related to the position's responsibilities.
  • Facilitated communication between subordinate elements and higher headquarters providing timely updates on progress towards mission objectives.
  • Administered first aid and emergency medical treatment in field conditions.
  • Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
  • I was a 95 fox that specialized in electronic repair in the us army for 9 years.

Education

Ged Through Us Army
01-1999

Skills

  • Motor Vehicle Operation
  • Order Verification
  • Payment handling
  • GPS Navigation
  • Dispatch Interaction
  • Smartphone operation
  • Safe Driving
  • Hardworking and Responsible
  • Time Management

Affiliations

  • I am a family man at heart with a wife and a son who live at home with me.
  • I do projects such as fixing and maintence on our home and updating my wifes raised bed garden and greenhouse.

Languages

English
Professional
German
Professional

Accomplishments

  • I recieved a few Awards in the Us Army which are listed on my DD-214 which i will provide.

References

References available upon request.

Timeline

Food Delivery Driver

DoorDash
09.2024 - Current

Construction Helper

Self
06.2024 - 09.2024

Rv Technician

Funtown Rv
06.2015 - 06.2024

Landscaper

Self-employeed
01.2014 - 07.2015

Brick Laborer

Boral Bricks
12.2013 - 12.2014

E5 Sergeant

US Army
11.1999 - 09.2009

Ged Through Us Army

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Markus Ford