Markyss Penick
Roosevelt,NY
Summary
Proven track record in transportation and delivery, exemplified by a history of enhancing customer satisfaction and maintaining punctuality across roles at Uber, DoorDash and The United States Postal Service. Skilled in route navigation and vehicle maintenance, with a professional demeanor that has consistently improved service quality and efficiency. Achieved notable reliability in meeting delivery schedules, underscoring a commitment to excellence and safety in all tasks.
Overview
10
10
years of professional experience
Work History
Chauffeur
Uber
Long Island , NY
01.2024 - Current
- Safely and efficiently deliver multiple passengers daily.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
Uber Eats-Delivery Driver
Uber
01.2023 - Current
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Adhered to all traffic laws while operating vehicles safely in varying weather conditions to ensure accident-free driving record during employment tenure as an Eats Delivery Driver.
- Increased repeat business from satisfied customers through exceptional service and professionalism during deliveries.
Delivery Driver
DoorDash
09.2021 - Current
- Delivered food and packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Carrier/Parcel Delivery Driver
United Staes Postal Service
07.2014 - 10.2020
- Sort mail and parcel to be delivered to hundreds of residences and businesses on foot or by truck.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Collaborated with team members to meet and exceed performance goals consistently.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
Education
No Degree - Communications
SUNY Plattsburgh
Plattsburgh, NYSkills
- Safe Driving
- Punctuality
- Flexibility
- Professional manner
- Safety Management
- Vehicle inspections
- Route Management
- Transportation Management
- Fleet Management
- Package handling
- Mail distribution
- Parcel delivery
- Route Navigation
- Load Management
- Mail Sorting
- Vehicle Maintenance
Timeline
Chauffeur
Uber
01.2024 - Current
Uber Eats-Delivery Driver
Uber
01.2023 - Current
Delivery Driver
DoorDash
09.2021 - Current
Carrier/Parcel Delivery Driver
United Staes Postal Service
07.2014 - 10.2020
No Degree - Communications
SUNY Plattsburgh