Mark Zachary Austria
Round Rock
Summary
Dynamic student athlete with a strong background in team collaboration and business management. Skilled in customer service, strategic planning, and adaptability. Proven ability to analyze situations and implement effective programs that enhance performance and engagement.
Overview
4
4
years of professional experience
Work History
Pitching Instructor
Personal Business
Round Rock, TX
06.2024 - Current
- Designed individualized pitching programs to enhance player performance and technique.
- Analyzed player mechanics using video feedback to identify areas for improvement.
- Conducted regular skill assessments to track development and adjust training plans accordingly.
- Collaborated with players to set achievable goals and foster a growth mindset.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Owner/Operator
Couch Refurbishing and Resale Business
Round Rock, TX
03.2022 - Current
- Managed all aspects of couch refurbishing processes to ensure high-quality restorations.
- Developed and implemented efficient workflow
- Established strong relationships with suppliers and clients
- Oversaw marketing strategies to enhance brand visibility and drive customer engagement through social media platforms.
- Analyzed market trends to adapt product offerings and pricing strategies for increased profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Implemented effective financial management practices, improving cash flow and profitability.
Mover
Elderly Neighbors
Round Rock, TX
05.2024 - 07.2024
- Coordinated with and assisted clients in packing and unpacking boxes in a safe, damage free manner.
- Operated hand trucks, dollies, and other moving equipment to facilitate safe transport.
- Practiced excellent customer service.
Co-Owner
Semi-Pro Call of Duty Mobile Organization
Round Rock, TX
01.2023 - 07.2024
- Developed strategic plans for team growth and competitive positioning in esports tournaments.
- Managed operational logistics, including scheduling, resource allocation and event execution.
- Analyzed game data to refine strategies and enhance overall team effectiveness during competitions.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
Education
Bachelor of Science - Business Administration
Texas Lutheran University
Seguin, TXSkills
- Adaptability to situations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Active listening
- Organizational skills
- Coaching experience
- Interpersonal skills
- Analytical thinking
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Filipino
Elementary
Timeline
Pitching Instructor
Personal Business
06.2024 - Current
Mover
Elderly Neighbors
05.2024 - 07.2024
Co-Owner
Semi-Pro Call of Duty Mobile Organization
01.2023 - 07.2024
Owner/Operator
Couch Refurbishing and Resale Business
03.2022 - Current
Bachelor of Science - Business Administration
Texas Lutheran University