Marla Barnett-Walls
Cypress,TX
Summary
Versatile and results-driven professional with experience in sales support, customer service, and human resources administration. Skilled in building strong client relationships, processing transactions, and assisting with recruitment, onboarding, and employee record management. Adept at multitasking in fast-paced environments, maintaining confidentiality, and ensuring accuracy in documentation. Recognized for strong communication skills, problem-solving abilities, and a commitment to delivering exceptional service to both customers and team members. Coming with extensive knowledge of HR and Payroll principles, I have the ability to handle complex problems using outstanding organizational skills, time management skills and outstanding communications skills. Working knowledge in Microsoft Windows, Word, Excel, Access, Outlook as well as PeopleSoft, Payroll-HRIS, and Recruiting software. Intermediate skills in PowerPoint.
Overview
26
26
years of professional experience
Work History
Sales Assistance
Madden Bolt Corporation
Houston, Texas
07.2019 - 02.2025
- Routing orders for manufacturing purposes.
- Assisting all sales representatives with purchase orders/sales orders.
- Entering purchase orders into Quick Books and convert into sales orders.
- Assist in estimating.
Human Resource Assist
Walls Transport LLC.
Houston, TX
08.2017 - 01.2019
- Processed employment verification forms and name/addresses changes.
- Entered new hire information in the human resource system database.
- Assist with processing payroll, entering in QuickBooks.
- Verify employee background check.
- Ensure all employees pass physicals/drug test.
- All trucks update on maintains.
- All employees (FMCSA) Federal Motorist Compliance Safety Administer.
- Complete carrier packages.
Human Resource Assist
Big Bend Woods Healthcare Center
St. Louis, MO
06.2014 - 08.2017
- Ensures that Human Resource database system records where accurately recorded and crosschecked.
- Entered new hire information in the human resource system database.
- Assisted in employee orientation, development, training and record retention.
- Ensured that human resource files and records are maintained in accordance with legal requirements and Company policies and procedures.
- Assist with processing payroll.
- Assist with completing reports and assigned tasks within allotted timeframes.
- Processed employment verification forms and name/addresses changes.
- Assist with insurance open enrollment for new employees.
- Oversees work related injury program.
- Attends and participates in scheduled in-services and staff meetings.
- Maintains confidentiality.
- Completes assigned tasks within allotted timeframes.
Mortgage Loss Mitigation Specialist I
U.S. Bank
St. Louis, MO
11.2011 - 06.2014
- Reviewed home owners' mortgage information (in foreclosure) to determine eligibility for loss mitigation assistance such as refinancing.
- Collected banking, investment, and employment documents on the home owners for possible home saving options and verified that the data was current.
- Submitted the various documents to the processors for further action.
- Contacted the home owners to provide support and guidance on the home savings process.
Client Service Analyst
Marsh and McLennan
Norwood, MA
03.2006 - 10.2009
- Company Overview: (Mercer Human Resource Consulting)
- Entered human resources information on employees from various companies into PeopleSoft.
- Imported data from PeopleSoft into an Excel spreadsheet to prepare human resource reports.
- Completed reports and emailed to appropriate departments on a daily basis.
- Created Excel reports for errors generated within the department and emailed nightly to appropriate department head.
- (Mercer Human Resource Consulting)
Plan Sponsor Associate
Marsh and McLennan
Norwood, MA
06.2005 - 02.2006
- Company Overview: (Mercer Human Resource Consulting)
- Responded to employee telephone calls seeking information on enrollment, percentage change, loans, rollovers, and termination of 401Ks.
- Processed appropriate forms based on employees' requests.
- Entered employee data into computer system which was tied to the stock market.
- Reviewed the daily share balancing to ensure data matched the company's records.
- (Mercer Human Resource Consulting)
Coordinator of Image Operations
Marsh and McLennan
Norwood, MA
07.1999 - 05.2005
- Company Overview: (Mercer Human Resource Consulting)
- Interviewed, hired, and trained.
- Processing mail from various investment companies.
- Ensured all workflow was staffed according to business needs on a daily basis.
- Updated telephone status line to ensure other departments were aware of daily mail volume across internal groups.
- Scanned received checks into NCR or input checks into the computer system; bundled checks to submit to the bank; and balanced the checks against the deposit slip.
- (Mercer Human Resource Consulting)
Education
South County Technical School
St. Louis, MOMassosoit Community College
Brockton, MAMarsh & McLennan
Norwood, MATimeline
Sales Assistance
Madden Bolt Corporation
07.2019 - 02.2025
Human Resource Assist
Walls Transport LLC.
08.2017 - 01.2019
Human Resource Assist
Big Bend Woods Healthcare Center
06.2014 - 08.2017
Mortgage Loss Mitigation Specialist I
U.S. Bank
11.2011 - 06.2014
Client Service Analyst
Marsh and McLennan
03.2006 - 10.2009
Plan Sponsor Associate
Marsh and McLennan
06.2005 - 02.2006
Coordinator of Image Operations
Marsh and McLennan
07.1999 - 05.2005
South County Technical School
Massosoit Community College
Marsh & McLennan