Marla Clemons

• Managed Macy's department store counter sales and daily customer service
• Presented beauty merchandise and maintained clean, organized counter displays
• Assisted shoppers with product selection, shade matching, and application guidance
• Coordinated with Macy's sales floor teams on promotions and floor sets
• Trained new associates on counter procedures and service standards
• Resolved customer concerns with courteous, professional communication
• Attracted new clients through brand promotion and sales marketing practices.
• Collaborated with other departments within the organization on special projects.
• Organized promotional events to maximize sales opportunities in the store.
• Provided customer service by answering questions, providing recommendations and addressing complaints.
• Developed sales plans to increase product visibility and customer awareness.
• Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.

Had to maintain 500 thousand in sales

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Styled customers for whatever needs needed to be met. If it was for clothing, for their home ,a party a wedding party anything I was there for them.

. I also did social media by showing the new trends Macy’s had.

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• Attracted new clients through brand promotion and sales marketing practices.
• Consistently kept up-to-date knowledge of current fashion trends and styles.
• Collaborated with other departments within the organization on special projects as needed.
• Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.