Marla Cooley

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Operated espresso machines and commercial coffee brewers to create beverages.
• opened & closed store

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Maintained regular and consistent attendance and punctuality.
• scheduled & managed staff
• ordered supplies

Assisted customers by answering questions and fulfilling requests.

• Helped customers complete purchases, locate items, and join reward programs.
• Quickly and accurately counted drawers at start and end of each shift.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Monitored areas for security issues and safety hazards.
• Increased customer loyalty and retention.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Floor Manager of high end furniture store

Sales of furniture and homegoods

Interiror designer for the organization

worked as team of designers to show homes for Southern Living Homes at Big Canoe

Created Vignettes and retail floor layout/s