Marla Essig
Elmhurst,IL
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of employer expectations and willing to be trained for the right position. Motivated to learn, grow and excel.
Overview
31
31
years of professional experience
Work History
Independent Sales Consultant
Pampered Chef
06.2019 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvements.
- Met monthly personal and company sales goals.
Stay at Home Mom
Home
10.2009 - Current
Sales and Business Development Professional
TRiP Logistics Group
04.2022 - 10.2022
- Expanded business through effective network development, identifying new and prospective clients.
- Networked among local business and community organizations to develop leads and generate business.
- Tracked sales calls in database for relationship management.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Completed 30 plus cold calls daily to introduce our company and generate new customers and leads.
- Created, maintained and followed online spreadsheets for potential new customers.
- Created databases, data entry systems, web forms and other applications for diverse uses.
Warehouse Office Traffic Department Assistant
Regent Products
10.2005 - 10.2009
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Conducted research to address shipping errors and packaging mistakes.
- Customer Service calls and emails daily to assist customers with any questions or concerns on shipping status of their orders.
- Greeted and badged in customers during Trade Shows.
- Assisted Sales Associates and customers in office showroom, with digital order taking during in office Trade Shows.
- Participated in yearly warehouse inventory counts.
Teaching Assistant
Small World Learning Center
09.2004 - 10.2005
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Promoted physical, mental and social development using classroom games and activities.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Completed daily reports, meal count sheets and attendance logs.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Organized classroom library and art areas each day to keep classroom well-maintained.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Bakery Crew Chief
Jewel Food Stores
09.2001 - 07.2004
- Established merchandising, sales and profit objectives to drive business success.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Resolved customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Iced and airbrushed cakes and other pastries for customized orders.
- Recruited, hired and trained staff of hardworking associates.
- Managed inventory, labor, expenses and other operational processes.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Performed opening and closing duties for department.
- Greeted customers, answered questions, and provided great customer experiences.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Teaching Assistant
St. John Vianney School
08.1999 - 06.2001
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Promoted physical, mental and social development using classroom games and activities.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Worked under direction of licensed teacher in and outside of classroom.
Teaching Assistant
Small World Learning Center
08.1997 - 08.1999
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted physical, mental and social development using classroom games and activities.
- Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
Teaching Assistant
St. Gertrude School
08.1993 - 06.1997
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Promoted physical, mental and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Tutored students in reading, language arts and other subjects.
Education
High School Diploma -
West Leyden High School
Northlake, IL06.1992
Skills
- Customer Relations
- Customer Service
- Customer Support
- Clear Communication
- Medical/Patient Care
- Health, Nutrition and Wellness
- Microsoft Office
- Critical Thinking
- Web-Based Communication
- Mindfulness Techniques
- Organization and Prioritization
Timeline
Sales and Business Development Professional
TRiP Logistics Group
04.2022 - 10.2022
Independent Sales Consultant
Pampered Chef
06.2019 - Current
Stay at Home Mom
Home
10.2009 - Current
Warehouse Office Traffic Department Assistant
Regent Products
10.2005 - 10.2009
Teaching Assistant
Small World Learning Center
09.2004 - 10.2005
Bakery Crew Chief
Jewel Food Stores
09.2001 - 07.2004
Teaching Assistant
St. John Vianney School
08.1999 - 06.2001
Teaching Assistant
Small World Learning Center
08.1997 - 08.1999
Teaching Assistant
St. Gertrude School
08.1993 - 06.1997
High School Diploma -
West Leyden High School
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