Summary
Overview
Work History
Education
Timeline
Generic

Marla Greene

Washington,DC

Summary

Dedicated professional with a robust background in customer service, event management, and problem-solving. Known for effective communication, attention to detail, and teamwork, ensuring smooth operations and exceptional guest experiences.

Overview

36
36
years of professional experience

Work History

Business Management

Monumental Sports & Entertainment
Washington , DC
12.1997 - Current

Greet all guests upon entrance with a smile and welcoming them to the events, ushers take tickets from spector and then direct them to their seat. Also work disruptive people under control and move sitting in the wrong seats. In the case of an emergency an usher will help people leave in a clam and orderly fashion.

Ramp Agent

US Airways
Arlington , VA
02.2008 - 01.2011

Airport Baggage Handling are responsible for marshalling aircraft in the gate, loading, unloading and sorting freight and baggage. Ramp Service Agents are also responsible for servicing aircraft lavatories and potable water, pushback plane from gate, deicing and other duties as delegated.

Leasing Assistant

Inter Solutions
Washington , DC
05.2007 - 02.2008
  • Managed tenant inquiries and provided timely responses to leasing questions.
  • Coordinated property showings and secured tenant applications for available units.
  • Assisted in preparing lease agreements and ensuring compliance with regulations.

Administration Assistant

Maryland-National Capital Park Police
Montgomery, MD
11.2005 - 08.2006
  • Managed scheduling and calendar coordination for executives and team members.
  • Organized and maintained physical and digital filing systems for easy access.
  • Prepared meeting agendas and took detailed minutes during discussions.

Resident Relations Representative

Sawyer Realty Holdings Inc.
Forestville, MD
08.2004 - 01.2005
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Usher & Ticket Taker

MCI Center
Washington , DC
12.1997 - 01.2005
  • Guided guests to their seats for smooth event flow.
  • Assisted in crowd management during high-attendance events.
  • Provided information about event schedules and venue facilities.
  • Monitored audience behavior to maintain a safe environment.
  • Responded to guest inquiries with helpful and courteous communication.
  • Answered questions from guests about events, venues, times.
  • Verified tickets for entry into the venue.
  • Assisted with seating patrons in a courteous and efficient manner.

Front End Supervisor

Bed Bath & Beyond
Arlington, VA
03.2000 - 11.2002
  • Supervised daily operations to ensure excellent customer service standards.
  • Trained and mentored staff on product knowledge and store policies.
  • Managed inventory levels and organized merchandise displays effectively.
  • Coordinated team schedules to optimize coverage during peak hours.
  • Ensured compliance with safety protocols and company procedures consistently.

Program Support Assistant

Department of Veterans Affairs
Washington , DC
12.1989 - 02.2000

Prepared medical grants for subcommittee assignment panel. After assignment was completed, responsible for gathering information, background material and putting together packages for the Chairman to review. I also prepared Board Members Reviewers package, consultant vouchers and various forms for completion of packages. Prepared, compiled,glued program book and review book for board members. Ensured the smooth flow of information to and from all individuals involved in the review process both inside and outside of the VA by devedeveloping a sequential schedule to ensure proper flow of documents and information throughout the process. Tracked submissions to ensure deadlines were met and that there were no deviation to interfere with the Merit Review Board deliberative process. Tasked appropriatewith actions to inquire on delays and deadlines, which may resolve problems that could adversely affect their view process initiates and prepared letter of agreemen, travel authorization and various fiscal documents and ensured that document were rerouted to appropriate channels.

Education

Some College (No Degree) - Business Administration And Management

Federal City College
Washington, DC
05-1979

High School Diploma -

Cardozo High School
Washington, DC
06-1976

General Communications
Rockville MD

Timeline

Ramp Agent

US Airways
02.2008 - 01.2011

Leasing Assistant

Inter Solutions
05.2007 - 02.2008

Administration Assistant

Maryland-National Capital Park Police
11.2005 - 08.2006

Resident Relations Representative

Sawyer Realty Holdings Inc.
08.2004 - 01.2005

Front End Supervisor

Bed Bath & Beyond
03.2000 - 11.2002

Business Management

Monumental Sports & Entertainment
12.1997 - Current

Usher & Ticket Taker

MCI Center
12.1997 - 01.2005

Program Support Assistant

Department of Veterans Affairs
12.1989 - 02.2000

Some College (No Degree) - Business Administration And Management

Federal City College

High School Diploma -

Cardozo High School

General Communications
Marla Greene