Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Marla Harrington

Cincinnati,Ohio

Summary

Forward-thinking HR professional offering high-level business acumen coupled with expertise in policy development. Accomplishes consistent wins by continuously seeking and gaining senior management buy-in and developing more efficient methods of optimizing procedures. Maintains compliant operations and high employee morale.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Midwest Region HR Manager

USI, LLC
12.2022 - 12.2023
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Communicated professionally with employees for timely redressal of work grievances, complaints, and harassment allegations
  • Oversaw consistent and fair discipline of company employees, including performance improvement strategies and staff terminations
  • Collaborated with both manager and employees to handle questions and resolve work-related issues
  • Recommended policy and training changes to keep employees current with new strategies and requirements
  • Partnered with Regional Human Resources Officer and legal counsel to ensure company compliance to all federal, state and local laws
  • Provided effective Executive coaching
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Developed and implemented HR policies and procedures to comply with labor laws and company guidelines
  • Oversaw new employee orientations and handled personnel on-boarding
  • Evaluated employee performance and helped managers establish improvement plans
  • Provided guidance and executive coaching to leaders and employees, fostering positive employee relations and resolving conflicts proactively
  • Administered HR organizational policies and procedures to support business needs
  • Implemented HR metrics and analytics to track key HR indicators
  • Investigated employee complaints and grievances to promote objective resolution in line with company policies and legal requirements
  • Stayed up to date on industry changes to keep organization responsive and compliant with new legal standards
  • Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures and evaluating pay practices
  • Lead managers through Company performance and compensation management cycle
  • Partnered with leaders to increase employee engagement and retention efforts
  • Coordinated approvals and process compensation adjustments and promotions
  • Partnered with recruiting team to source and hire talent
  • Managed the offer process and effectively onboarding of new hires
  • Worked with centralized benefits team in administration of employee leaves of absence
  • Administered workers' compensation claims
  • Managed employee off-boarding as necessary
  • Conducted exit interviews
  • Oversee general office operations and managed HR generalist and/or other office administration staff of nine (9).
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.

SENIOR HUMAN RESOURCES & BENEFITS ANALYST

VACO, LLC
12.2016 - 11.2022
  • HRIS & payroll software implementation
  • Guided senior executives on HR issues
  • Developed HR strategies
  • Analyzed requirements for talent acquisition, recruiting, and onboarding
  • Created strategic policies
  • Leading and supporting annual HR cycle deliverables
  • Fostering a culture of continuous improvement through performance management
  • Judgment and decision making
  • Verbal and written communication
  • Job description preparation
  • Compensation structure analysis
  • Software application evaluation/implementation
  • Facilitated company compliance with federal and state laws, including reporting requirements
  • Evaluated job positions, determining classifications, exempt or non-exempt status and salary
  • Prepared reports such as organization and flow charts and career path reports, summarizing job analysis and evaluation and compensation analysis information.
  • Improved benefits plan offerings by conducting comprehensive market research and analyzing industry trends.
  • Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.

HR BUSINESS PARTNER

Urban League Of Greater Cincinnati
08.2015 - 09.2016
  • Responsible for all New Hire recruiting & on-boarding initiatives
  • Completed off-site and online OSHA training modules
  • Directed weekly organizational health and safety meetings
  • Partnered with insurance broker and benefits carriers to negotiate new benefit and plan structures
  • Front line employee relations specialist
  • Project Management
  • Developed annual departmental budget
  • Reviewed Service Level Agreements (SLA's) for vendor compliance
  • Analyzed team member survey data to identify work culture enhancement opportunities
  • Planned, developed and administered recruitment and retention programs
  • Partnered with field leaders to attract, develop and retain top talent in support of corporate business strategy.

SENIOR BENEFITS ANALYST

XEROX (formerly BUCK CONSULTANTS)
09.2013 - 08.2015
  • Directed and planned daily operations of group benefit plans for client base with over000 employees
  • Performed Benefit delivery audits
  • Coordinate benefits processing tasks, including enrollments, COBRA, plan changes, disability, and other claims
  • Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of innovative programs
  • Manage employee benefits files, maintain group benefits database and update employee payroll records to ensure eligibility
  • Collaborated with clients on new benefits structures and development
  • Provided clients with analytical and technical support
  • Performed multifactor data and cost analyses to be used in areas such as support of collective bargaining agreements
  • Prepared reports such as organization and flow charts and career path reports, summarizing job analysis and evaluation and compensation analysis information
  • Explained advantages, disadvantages and features of various policies to promote sale of insurance plans
  • Facilitated company compliance with federal and state laws, including reporting requirements.
  • Achieved significant cost savings for the company through meticulous analysis of benefits data and negotiations with providers.

WORKERS COMPENSATION SPECIALIST

UC HEALTH ORTHOPEDIC DEPT
03.2012 - 07.2012
  • First point of contact of work-related injuries referred to UC Health Orthopedic Dept
  • Verified active Workers Comp claim numbers, coverage, and treatment allowances
  • Assisted patients, physicians, and Workers Comp Coordinator(s) in collecting and maintaining Workers Comp claim information
  • Acted as liaison between UC Health physician's, attorneys, and Workers Comp Medical examiners
  • Communicated physician treatment plan to patients and their representatives
  • Used abilities to achieve fair and prompt resolution to each case, consistently maintaining low loss ratio
  • Conducted bill reviews to support revelatory litigation management and expository insurance investigations.
  • Examined claims forms and other records to determine insurance coverage.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Education

Bachelor of Arts - HR Management

Wilmington College
Blue Ash, OH

Skills

  • Executive Coaching
  • Interpersonal Skills
  • Hiring manager collaboration
  • HRIS management
  • Regional delivery management
  • Policy Interpretation
  • Policy Management
  • Employee Relations
  • Employee Counseling
  • HR Project Management
  • Business Strategy
  • Succession Planning
  • Data Analysis
  • HRIS testing & Implementation

Certification

HR Certification Institute SPHR Certification, 800281000SPHR

Affiliations

  • 2023 Business Leaders Diversity & Inclusion Panelist _ Northern Kentucky Chamber of Commerce
  • 2023 Women In Business Conference participant _ Cincinnati Chamber of Commerce

Timeline

Midwest Region HR Manager

USI, LLC
12.2022 - 12.2023

SENIOR HUMAN RESOURCES & BENEFITS ANALYST

VACO, LLC
12.2016 - 11.2022

HR BUSINESS PARTNER

Urban League Of Greater Cincinnati
08.2015 - 09.2016

SENIOR BENEFITS ANALYST

XEROX (formerly BUCK CONSULTANTS)
09.2013 - 08.2015

WORKERS COMPENSATION SPECIALIST

UC HEALTH ORTHOPEDIC DEPT
03.2012 - 07.2012

Bachelor of Arts - HR Management

Wilmington College

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