Marla Isom
Saint Louis,MO
Summary
Experienced with data management and coordination. Utilizes data entry and integrity practices to ensure reliable results. Knowledge of database management and support for cross-functional team initiatives.
Overview
8
8
years of professional experience
Work History
Customer Master Data Coordinator
Milliporesigma
08.2021 - 06.2023
- Supported appropriate customer master strategies and guidelines to ensure customer records were withing ERP database.
- Worked with supporting functions to ensure customer profiles and e-commerce connections were mapped correctly for seamless end-to-end processes.
- Participated in projects and business initiatives for creating, changing and mapping customer data (I. e., Salesforce.com).
- Evaluated customer account details and activity for deactivation where appropriate.
- Executed cleansing and consolidating of customer master records based on overall global guidelines established.
Family Community Specialist
Saint Louis Public School District
12.2020 - 08.2021
- Assisted schools in developing a team to promote and ensure parent and community involvement.
- Assisted schools in developing a process to ensure an increase in attendance rates by 2% quarterly until district/state attendance averages were met and/or maintained at the district/state required average.
- Collaborated with principals and building teams to aid parents in understanding school/district/Title 1 policies and procedures as related to attendance, student behavior, and student achievement.
- Worked collaboratively with Family and Community Specialist team and others to ensure translation and dissemination of required documents and parent communication with ELL parents.
Early Childhood Teacher Assistant
Saint Louis Public Schools
06.2020 - 12.2020
- Assisted teachers with classroom management and lesson planning
- Supported early childhood development through interactive learning
- Worked with individual and small groups of students to reinforce skills introduced by teacher
- Corrected assignments completed by students assigned by the classroom teacher
- Assisted teacher with the administration, and scoring of student assessments as assigned by the teacher
Building Substitute Teacher
Saint Louis Public Schools
03.2018 - 06.2020
- Provided instructional support as needed through whole group and small group instruction
- Implemented learning activities that gave students the opportunity to communicate orally and written with other students
- Encouraged students to set and maintain standards of classroom behavior
- Analyzed and used appropriate classroom techniques to guide instruction and develop assessments
- Created a classroom environment that was conducive to learning and appropriate to the maturity and interest of the students
Administrative Secretary
East St. Louis Municipal Building
10.2016 - 01.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Restocked supplies and submitted purchase orders to maintain stock levels
- Sorted, opened, and routed mail and deliveries to meet business requirements
- Produced letters and memoranda to inform stakeholders of business decisions
- Routed business correspondence, documents, and messages to the correct departments and staff members
Office Clerk
Community Women Against Hardship
01.2015 - 03.2016
- Produced high-quality communications for internal and external use
- Provided clerical support, addressing routine and specific requirements
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Interacted with customers by phone, email, or in-person to provide information
- Maintained organized files and stocked supplies to support team needs
Education
TESOL
International TESOL And TEFL Academy
United Kingdom06-2021
Bachelor of Science - Urban Affairs
Harris Stowe State University
St Louis, MO05-2018
Skills
- Data migration
- Instructional technology
- Data cleansing
- Slack
- Lotus Notes
- Microsoft Excel
- Scheduling
- Documentation
- Microsoft PowerPoint
- Filing
- Adaptable
- Group and individual instruction
- Lesson implementation
Timeline
Customer Master Data Coordinator
Milliporesigma
08.2021 - 06.2023
Family Community Specialist
Saint Louis Public School District
12.2020 - 08.2021
Early Childhood Teacher Assistant
Saint Louis Public Schools
06.2020 - 12.2020
Building Substitute Teacher
Saint Louis Public Schools
03.2018 - 06.2020
Administrative Secretary
East St. Louis Municipal Building
10.2016 - 01.2018
Office Clerk
Community Women Against Hardship
01.2015 - 03.2016
TESOL
International TESOL And TEFL Academy
Bachelor of Science - Urban Affairs
Harris Stowe State University
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