Summary
Overview
Work History
Education
Skills
Timeline
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Marla LYNES

Pinellas Park,FL

Summary

Dynamic and compassionate professional with a proven track record at Ryllis Chanller, enhancing client quality of life through attentive care and strong relationship building. Skilled in elderly care and problem-solving, I excel in creating safe, supportive environments, evidenced by a significant increase in client satisfaction. Expert in progress documentation and compassionate communication, I am committed to excellence and continuous improvement.

Overview

10
10
years of professional experience

Work History

Caregiver

Ryllis Chanller
01.2017 - 08.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

M&M Cleaning Services

Marla Lynes
01.2015 - 01.2017
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Streamlined work processes by implementing efficient organizational systems and procedures.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Planned work calendar by scheduling appointments and tracking customer service requests.
  • Checked tools and equipment to prevent accidents and injuries.
  • Monitored and maintained organized work space, confirming efficient operations.

Education

Certificate - Counseling

Saint Petersburg College
Saint Petersburg, FL
05.2018

Associate of Applied Science - Computer Engineering

Andover College
Portland, ME
05.2003

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Strong Ethics
  • Relationship Building
  • Verbal and written communication skills
  • First aid and safety
  • Compassionate communication
  • HIPAA Compliance
  • Heavy Lifting
  • Progress Documentation
  • Records Management
  • Fast Learner
  • Attentive to People
  • Clear Communication
  • Decision-Making
  • Critical Thinking

Timeline

Caregiver

Ryllis Chanller
01.2017 - 08.2024

M&M Cleaning Services

Marla Lynes
01.2015 - 01.2017

Certificate - Counseling

Saint Petersburg College

Associate of Applied Science - Computer Engineering

Andover College

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Marla LYNES