Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marla Mitchell

Arlington,SD

Summary

Proven track record in enhancing procurement efficiency and managing service contracts at SDSU Facilities and Services, showcasing expertise in AiM software and state purchasing guidelines. Excelled in fostering strong vendor relationships and a positive work environment, demonstrating exceptional multitasking and communication skills. Achieved significant improvements in purchasing processes and service contract management, contributing to streamlined operations and cost savings.

Enjoy challenges and opportunities to learn and solve issues. I am a service oriented person who enjoys helping others reach the desired outcome.

Overview

37
37
years of professional experience

Work History

SDSU FACILITIES AND SERVICES PURCHASING ASSISTANT

SDSU FACILITIES AND SERVICES
09.2023 - Current
  • Provide Purchasing and Service Contract assistance to Directors, Project Managers and Supervisors for SDSU Facilities and Services.
  • Work with Central Purchasing and Accounts Payable on any purchases that I have questions with or need guidance with.
  • Ensure SDSU Facilities and Services follows State regulations and SDSU regulations in purchasing and service contracts.
  • Collaborated with Directors, Project Managers and Supervisors in procuring the products or services needed in a timely manner at the best possible pricing.
  • Working with vendors on products or services ensuring we are in agreement on what is needed.
  • Updating Service Insurance requirements for vendors to meet state guidelines.
  • Following up with vendors on issues or shipments
  • Processing invoices for Service Contracts and some Purchase Orders.
  • Verifying Energy Star purchases in accordance with SD Codified law SDCL 5-18A-38
  • Work with departments and Interior Designer on furniture purchases for campus.

Facilities & Services Customer Service Supervisor

SDSU Facilities and Services
10.2019 - 02.2023
  • Provided Supervisor Support with staff, in Customer Service Center, Mail Center, Central Receiving, Inventory, Purchasing and Accounts Payable for Facilities and Services Purchase Orders.


  • Overseen daily operations of the Customer Service Center entities and responsibilities.


  • Worked to promote a positive work environment with CSC team members, worked to promote a fun atmosphere while getting the work done on a daily basis. Respected feedback from staff and used their ideas to enhance and improve our daily work.


  • Met with or visited with parents or SDSU Departments or customers on complaints; worked thru the processes with them to find solutions to USPS mail issues, freight issues, FedEx and UPS.
  • Worked to set up Amazon deliveries to central location.


  • Worked with Directors, Program Managers, and Supervisors on procurement of products and services. Also worked with some SDSU departments on procurements of products.
  • Met with vendors to ensure we had the best products at the best price.


  • Supervisory duties included daily operations, annual reviews, and any personnel issues.



Storekeeper/Senior Accounting Assistant

SDSU Facilities and Services
09.2010 - 10.2019
  • Inventory; worked on set up of Inventory system in Customer Service Center. Purchased shelving and incorporated a system which we could purchase, receive and issue items from to give us accurate counts and history. Our first system was "InFlow" software system and was a smaller system that was replaced with AiM, our current working system. With AiM we are able to monitor activity and track all items in inventory, also the purchasing and invoicing of these items. The detailed history and accountability is there for tracking. We also worked to set up an yearly inventory audit with AiM, this process has been tweaked and worked thru yearly to make a smooth transaction at fiscal year end.
  • Purchasing; worked to set up a Purchasing system in AiM software for all purchases for Facilities and Services. This would encumber a work order or inventory account. This helps in tracking products, receiving in and disbursing of products. We also set up protocols for non stock purchases that are processed thru our department. These purchases are encumbered on work orders that expenses are charged back to the department or baseline and tracked.
  • Accounts Payable; invoices against the products and services is the final step in the process in Aim purchasing module. The invoices are then processed in Banner for payment.


  • I have worked all phases of the inventory and purchasing, accounts payable processes in Customer Service Center.

Office Manager

Hauffe Dental
08.2007 - 09.2010
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Made appointments for patients, called insurance companies, went over billing issues, worked on monthly billing statements
  • Set up treatment plans for patients
  • Helped clean and sterilize equipment


  • Maintained financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Inventory Purchasing Department Head

Brookings Health System
04.1987 - 05.2007
  • Ordered, tracked all inventory and purchases needed by Brookings Health system.
  • Worked on procurement and bidding of building projects, large equipment and smaller equipment.
  • Maintained the Fixed Asset / Depreciation list for the hospital and manor.
  • Supervised and trained employees for Inventory, Purchasing, and Accounts Payable.
  • Worked with auditors on yearly audit.
  • Tracked all inventory, Central Supply and Operating Room supply items.
  • Researched all items needed by doctors and procurement of these items.
  • Provided Emergency Medical Service on 2nd calls for ambulance and transfers.


Education

High School Diploma -

Elkton Public High School
Elkton, SD
05.1976

Skills

  • Purchasing; several years of working with state purchasing and Brookings city guidelines
  • Service Contracts; have successfully processed several contracts that have had approvals Looking forward to Contracts Plus training
  • Good working relationship with Central Purchasing and Central Accounting
  • Have a strong working relationship with State Purchasing buyers and approvers
  • Contacts with Vendors and Building Professionals
  • Familiar with AiM Asset management software
  • Multitasking with several interruptions able to follow up

Timeline

SDSU FACILITIES AND SERVICES PURCHASING ASSISTANT

SDSU FACILITIES AND SERVICES
09.2023 - Current

Facilities & Services Customer Service Supervisor

SDSU Facilities and Services
10.2019 - 02.2023

Storekeeper/Senior Accounting Assistant

SDSU Facilities and Services
09.2010 - 10.2019

Office Manager

Hauffe Dental
08.2007 - 09.2010

Inventory Purchasing Department Head

Brookings Health System
04.1987 - 05.2007

High School Diploma -

Elkton Public High School

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Marla Mitchell