Marla Monde
Brooklyn,NY
Summary
Experience collecting, transforming, and organizing data analysis to help make informed decision. Excellent understanding and proficiency of platforms for effective data analyses, including SQL, spreadsheets, Tableau, and R. Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Public Health Advisor
Test and Trace Corp, Health and Hospitals
New York, NY
11.2020 - Current
- Conducts telephone calls with persons diagnosed with COVID-19 to complete case interviews, elicit and trace contacts exposed to COVID-19.
- Provides follow-up instructions to cases and to contacts related to isolation/quarantine, symptom monitoring and assesses need for medical care and supportive services for individual and/or household or close contacts.
- Collects and records information obtained from case interviews and contact gathering into data system in accordance with standard operating procedures.
- Recognizes, documents and alerts supervisor of trends in customer calls.
- Managed applications, demographics and participant information of health education programs
Insurance Agent
New York Life Insurance Co
New York, NY
05.2019 - 03.2020
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Provided knowledgeable financial guidance to clients to ensure their plans are customized to meet their financial objectives.
- Aided underwriter in assessing risk by evaluating all factors using detailed information from prospective to help minimize loss, follows through with underwriting to be sure that clients' applications are being processed in effective and timely manner.
- Maintained contact with existing clients on ongoing basis to determine whether their financial needs have changed.
- Attended and participated in 4 health-related events per week, meeting potential clients based on acquired leads, client referrals and web inquiries.
Education
Bachelor of Science - Biobehavioral Health
Penn State University
University Park, PA12.2018
Minor - Human Development And Family Studies
Penn State University
University Park, PA12.2018
Skills
- Data Analysis
- Data Cleaning
- Data visualization
- R programming
- Calculation and analysis in SQL and spreadsheets
- Strategic planning
- Content marketing
- Data-driven decision making
- SEO proficiency
- Email Marketing
- New Business Development
- Figma
- Data Science
- Salesforce experience
Websites
Certification
- Google Data Analytics Certificate, Coursera 2021
- The Fundamentals of Digital Marketing, Google Digital Garage - September 2021
Timeline
Public Health Advisor
Test and Trace Corp, Health and Hospitals
11.2020 - Current
Insurance Agent
New York Life Insurance Co
05.2019 - 03.2020
Bachelor of Science - Biobehavioral Health
Penn State University
Minor - Human Development And Family Studies
Penn State University
- Google Data Analytics Certificate, Coursera 2021
- The Fundamentals of Digital Marketing, Google Digital Garage - September 2021
Similar Profiles
VINCENT ALONZOVINCENT ALONZO
COMMUNITY OUTREACH SPECIALIST at NEW YORK CITY TEST & TRACE CORPCOMMUNITY OUTREACH SPECIALIST at NEW YORK CITY TEST & TRACE CORP
Telecia RobinsonTelecia Robinson
Rover at UNITED HEALTH GROUP, TEST AND TRACERover at UNITED HEALTH GROUP, TEST AND TRACE
Amina IbrahimAmina Ibrahim
Customer Care Advisor at NHS Test and Trace, Serco Limited.Customer Care Advisor at NHS Test and Trace, Serco Limited.