Marla Nelson
Portales
Summary
Dynamic and adaptable professional with a history of contributing to a positive work environment at Clovis Community College. Excelled in roles requiring problem-solving, leadership, and computer skills. Demonstrated exceptional organization, multitasking abilities, and a commitment to excellent customer service, enhancing office efficiency and campus atmosphere.
Personable and reliable with knack for maintaining secure and welcoming home environment. Knowledge in household maintenance and pet care, ensuring cleanliness and attention to detail. Committed to providing peace of mind and security for homeowners.
Diligent with solid foundation in maintaining household security and cleanliness. Successfully managed multiple properties, ensuring timely completion of tasks and addressing unexpected issues efficiently. Demonstrated reliability and trustworthiness through effective communication and excellent problem-solving skills.
Overview
22
22
years of professional experience
Work History
Homemaker
Myself
09.2012 - Current
Cashier
Hastings Entertainment Inc
07.2010 - 09.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
House Keeper
Acquaintances
06.2005 - 07.2010
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Cared for houseplants by frequently watering during owners' absence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Answered telephone and doorbell, took messages, and relayed information to owner.
Work Study Student
Clovis Community College
08.2003 - 05.2005
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Efficiently managed inventory levels of supplies and equipment for various departments within the university setting.
- Provided administrative support to staff members, improving office efficiency and organization.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Maintained cleanliness and organization in common areas, contributing to pleasant campus environment.
Cashier
Taco Villa
06.2003 - 08.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Left because the part time hours were getting cut shorter every week and I wanted to focus on College,
Education
High School Diploma -
Clovis Community College
Clovis, NMSkills
- Flexible schedule
- Computer skills
- Problem-solving
- Leadership qualities
- Organization and multitasking
- Pet care
- Phone and email communication
- Social media
- Punctuality
- Laundry skills
- Childcare experience
- Valid Driver's license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursPaid time offWork from home optionPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Homemaker
Myself
09.2012 - Current
Cashier
Hastings Entertainment Inc
07.2010 - 09.2012
House Keeper
Acquaintances
06.2005 - 07.2010
Work Study Student
Clovis Community College
08.2003 - 05.2005
Cashier
Taco Villa
06.2003 - 08.2003
High School Diploma -
Clovis Community College
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