Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
AssistantManager
Marla Pierce

Marla Pierce

Customer Service, Data Processing, Administrative Assistant
Wooster,OH

Summary

Presently retired, looking for Part Time REMOTE Work from home, offering the skills acquired over a working career, including 25 plus years in Sales, Marketing and Management, 3 years as an Administrative Assistant all working with little to no supervision. A detailed worker excelling at time management with experience working with a multi line phone system handling inbound as well as outbound customer service calls. Order and Invoice entering, Website updating as well as Collection processing.

Overview

30
30
years of professional experience

Work History

Administrative Assistant

Classic Imports
Wooster, Ohio
09.2016 - 09.2017
  • Monitored company inventory to keep stock levels and databases updated.
  • Developed team communications and information for meetings.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Authored clear and professional business documents.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Received and routed business correspondence to correct departments and staff members.
  • Responded to inquiries from callers seeking information.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Produced highly accurate internal and external letters and memoranda.
  • Received incoming samples of Licensed products, making proper notations of each and also shipped out same to Licensing Partners such as Marvel, Disney, Adult Swim, Bob Ross, Kiss, etc.
  • Completion of Licensing Contracts for Licensing Partners, working with Media Representative by phone, for Executive signature.
  • Preparation of all Trade Show Materials, including packing of boxes, loading of skids made inventory of same. Preparation of itemized list for salespeople attending Trade Show, of all items on skids and their location.
  • In absence of Warehouse Manager, was in charge of Warehouse employees and responsible for logistics of all Shipping and Receiving.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Administrative Assistant

Soho Chick
WOOSTER, OH
11.2014 - 09.2016
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Answered all incoming phone calls and directed them to appropriate person. When Sales Dept. was busy, made sales over phone and processed sales in computer.
  • Received all incoming Samples, tagging and assigning each an item number and then entering them into database. I took pictures of each item and then separated them by size and then stocked then in Warehouse.
  • All pictures I entered into our website, and various Trade Show websites, as well as sent to our catalog designer.
  • Preparation of all Trade Show Skids and material needed for staff attending.
  • Attending, and set up of Trade Show at Las Vegas - Ladies Clothing . Worked show, making sales and then tear down of show upon completion.
  • Sent letters to delinquent accounts as well as making Collection calls to same.
  • Entered all sales into database from sales.
  • Received all incoming shipments of goods. Entered Receipts into database.
  • Boxed and shipped all outgoing orders. - Logistics
  • Received and sent Samples all over the world - Logistics

Education

Associate of Applied Science - Social Science

Urbana University, Urbana, OH, US
Urbana, OH

Skills

  • Research and Analytical Skills
  • Customer Service
  • Licensing Work
  • Professional and Courteous
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Data Entry
  • Remote Conferencing
  • Invoice Processing
  • 25 plus years - Sales, Marketing and Management

Timeline

Administrative Assistant

Classic Imports
09.2016 - 09.2017

Administrative Assistant

Soho Chick
11.2014 - 09.2016

Associate of Applied Science - Social Science

Urbana University, Urbana, OH, US

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Marla PierceCustomer Service, Data Processing, Administrative Assistant