Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marla Sebreros

Education, Customer Service
Huntington Beach,CA

Summary

Hard-working Supervisor with 10 years of experience leading patients, delivering results, and exceeding expectations. Proficient Food Service Worker offering 8 years of experience and understanding of hospital operations. Enthusiastic about supporting patient care with nutritious food.

Overview

1
1
Language
3
3
years of post-secondary education
26
26
years of professional experience

Work History

Noontime Supervisor

Westminster School District
Westminster, CA
03.2014 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Enforced lunchroom rules by redirecting negative student behavior, including safety and positive behavior.
  • Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
  • Maintained visibility by circulating among tables to help children needing assistance and resolve minor problems.
  • Intervened during behavioral incidents, accidents and potential emergency situations to minimize lunchroom disruptions.
  • Directed scheduled movement of groups to and from playground, lunchroom and classrooms.

Customer Service Associate

Walgreens
Huntington Beach, CA
03.2014 - 07.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Sought out opportunities to improve store appearance and operations in between assigned overnight work.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.

Housekeeper

Self-employeed
Huntington Beach, CA
01.2010 - Current
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used [Type] and [Type] chemicals to disinfect floors, counters and furniture.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.

Education

High School Diploma -

Western High School
Anaheim, CA
09.1990 - 06.1993

Skills

Leadership

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Timeline

Noontime Supervisor

Westminster School District
03.2014 - Current

Customer Service Associate

Walgreens
03.2014 - 07.2021

Housekeeper

Self-employeed
01.2010 - Current

High School Diploma -

Western High School
09.1990 - 06.1993
Marla SebrerosEducation, Customer Service