Marlaina Meador
Spokane,WA
Summary
Dynamic stagehand with a proven track record at IATSE Local 93, excelling in technical troubleshooting. Recognized for enhancing production quality and fostering teamwork, while ensuring safety compliance. Expert in problem resolution and customer service, contributing to memorable performances and seamless operations.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Stagehand
IATSE Local 93
Spokane
09.2022 - Current
- Operated rigging systems and stage equipment for various productions.
- Assisted in setting up and dismantling stages and lighting setups.
- Collaborated with crew to ensure timely execution of production schedules.
- Followed safety protocols to maintain a secure working environment.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Implemented safety protocols during set construction and dismantling processes to minimize accidents or injuries on site.
- Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.
- Troubleshot technical issues with lighting and sound systems to prevent delays or disruptions during shows.
- Enhanced audience experience by meticulously managing stage lighting and sound cues.
- Contributed to memorable show experiences, adapting flexibly to last-minute changes and requests.
- Played key role in successful execution of high-profile performances, receiving commendation from production managers.
- Maintained positive relationships with venue staff, facilitating smooth operations during external events.
- Fostered collaborative work environment, supporting fellow stagehands in cross-functional tasks.
- Enhanced team knowledge by sharing expertise on latest stage technology and best practices.
- Ensured compliance with all safety regulations, reducing risk of accidents and injuries.
- Ensured timely set-up and tear-down of stage equipment, leading to seamless transitions between performances.
Cashier
JMT Gas Station
Chewelah, WA
08.2024 - 09.2025
- Supervised cashier operations, ensuring smooth transactions and optimal customer service.
- Trained new cashiers on register procedures and customer interaction techniques.
- Coordinated team schedules to maintain adequate coverage during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Monitored cash drawer accuracy, minimizing discrepancies through diligent oversight.
- Implemented process improvements for faster transaction times and reduced wait periods.
- Conducted regular inventory checks to ensure product availability and accuracy in stock levels.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
Cashier Team Lead
Downtown Grocery
Spokane, WA
05.2022 - 06.2024
- Supervised cashier operations, ensuring smooth transactions and optimal customer service.
- Trained new cashiers on register procedures and customer interaction techniques.
- Coordinated team schedules to maintain adequate coverage during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Monitored cash drawer accuracy, minimizing discrepancies through diligent oversight.
- Implemented process improvements for faster transaction times and reduced wait periods.
- Conducted regular inventory checks to ensure product availability and accuracy in stock levels.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
Line Cook
Taco Bell
Spokane, WA
07.2022 - 04.2024
- Prepared food items according to standardized recipes and portion sizes.
- Operated kitchen equipment safely and efficiently to meet production demands.
- Maintained cleanliness and organization of workstations to comply with safety standards.
- Assisted in inventory management by restocking supplies and minimizing waste.
- Followed food safety protocols to ensure high-quality food preparation and handling.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Waitress
IHOP
Spokane, WA
01.2019 - 03.2022
- Provided excellent customer service in a fast-paced dining environment.
- Accurately took and processed food and beverage orders using POS systems.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Managed multiple tables efficiently while maintaining attention to detail.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
John R. Rogers HS
Spokane, WASkills
- Payment processing
- Cash handling
- Customer complaint resolution
- Telephone etiquette
- Quality assurance
- Customer service excellence
- Sales
- Complaint handling
- Critical thinking
- Problem resolution
- De-escalation techniques
- POS systems expert
Timeline
Cashier
JMT Gas Station
08.2024 - 09.2025
Stagehand
IATSE Local 93
09.2022 - Current
Line Cook
Taco Bell
07.2022 - 04.2024
Cashier Team Lead
Downtown Grocery
05.2022 - 06.2024
Waitress
IHOP
01.2019 - 03.2022
High School Diploma -
John R. Rogers HS