Marlana Knab
Sebring
Summary
Adept at elevating customer experiences, I leveraged my exceptional service skills at Dock 633 Restaurant to enhance guest satisfaction. As a Shift Lead at Save A Lot, I honed my cash handling and team collaboration abilities, driving performance improvements. Known for a warm demeanor and multitasking prowess, I consistently deliver quality and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Dock 633 Restaurant
01.2025 - Current
Greet customers as well as process orders accurately and deliver food swiftly. Along with maintaining cleanliness of the tables and restaurant.
Shift Lead
Save A Lot Grocery Store
02.2022 - 01.2025
Supervised daily cash operations and ensured quality in produce handling.
Residential Cleaner
Merry Maids
09.2020 - 12.2021
Performed comprehensive cleaning in both home and business settings.
Cashier/Server
Prime Sirloin Buffet
03.2018 - 06.2020
Performed various tasks such as greeting customers, using register, serving customers and maintaining cleanliness.
Education
High School Diploma -
Hollidaysburg Area Senior Highschool
Hollidaysburg, PA05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales techniques
- Performance improvement
- Task prioritization
- Multitasking and organization
- Calm demeanor
- Team member support
- Positive and professional
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Cool under pressure
- Excellent communication
Timeline
Server
Dock 633 Restaurant
01.2025 - Current
Shift Lead
Save A Lot Grocery Store
02.2022 - 01.2025
Residential Cleaner
Merry Maids
09.2020 - 12.2021
Cashier/Server
Prime Sirloin Buffet
03.2018 - 06.2020
High School Diploma -
Hollidaysburg Area Senior Highschool
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