Marleah K. Yerkes
Elmira,NY
Summary
To grow within this company and expand my knowledge.
Overview
24
24
years of professional experience
Work History
Tax Preparer 3/ District Supervisor
Jackson Hewitt Tax Service
01.2003 - Current
- Completed and filed returns with tax departments at local, state, and federal levels (simply and complex)
- Business returns using TaxWise program
- Maintained compliance by adhering to current tax laws and regulations.
- Customer service (internal and external)
- Helping/training other tax preparers (leadership)
- Tax school instructor
- Assist clients with letters received by federal and state for issues
- Responded to inquiries from IRS and other tax authorities.
- Monitored daily performance and provided feedback to team
- Provided leadership, guidance and direction for team, offering assistance at any time
- Facilitated regular team meetings to discuss challenges, successes and strategies when needed
- Key/money holder
- Client care cases
- Multitasker
Housekeeper/PAR
Arnot Ogden Hospital
04.2010 - 07.2012
- Crew
- Stripping and re-waxing floors
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Customer service
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Adhered to professional house cleaning checklist
Store Manager
Video King Superstore
06.1999 - 06.2002
- Customer service
- Key/money holder
- Inventory
- Interviews/hiring process
- Stocking shelves
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Assisted with hiring, training and mentoring new staff members
Education
General studies diploma -
Southside High School
Elmira, NY1997
Timeline
Housekeeper/PAR
Arnot Ogden Hospital
04.2010 - 07.2012
Tax Preparer 3/ District Supervisor
Jackson Hewitt Tax Service
01.2003 - Current
Store Manager
Video King Superstore
06.1999 - 06.2002
General studies diploma -
Southside High School
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