Marlecea Hulett
Memphis,USA
Summary
Senior security operations specialist with expertise in enhancing SOC efficiency through data analysis and threat detection. Proven track record in developing compliance-focused documentation and overseeing multi-site security systems. Skilled in converting complex security metrics into actionable insights for executive leadership.
Overview
11
11
years of professional experience
Work History
Senior Operations Specialist
St. Jude Children's Research Hospital
Memphis, TN
04.2021 - Current
- Developed technical documentation and authored SOPs and runbooks to support compliance auditing and operational efficiency.
- Governance: Technical Documentation | SOP Authoring | Runbook Creation | Compliance Auditing
- Conducted threat hunting to identify vulnerabilities in systems, enhancing overall security posture. | Containment & Remediation | Crisis Management
- Monitored video surveillance (CCTV) and managed access control for campus-wide operations, ensuring safety and security.
- Leadership: Team Mentorship & Training | Cross-Functional Collaboration | Stakeholder Briefings
Security
Allied Universal Security
Memphis, TN
08.2020 - 01.2021
- Monitored and authorized entrance and departure for fifty employees and visitors daily, ensuring secure access.
- Ensured compliance with security protocols by authorizing entrance papers. and granted or denied entrance to buildings.
- Conducted thirty-minute patrols of key areas to identify and address security concerns.
- Alerted law enforcement about suspicious activities to enhance security. and persons to law enforcement.
- Gathered and disseminated information clearly and accurately in urgent situations, facilitating timely responses.
- Operate a wide variety of computers, radios and recording equipment.
Security Officer
St. Jude Children's Research Hospital
Memphis, TN
03.2019 - 03.2020
- Monitored and authorized daily entrance and departure of fifty employees and visitors, ensuring compliance with security protocols.
- Authorized entrance papers and granted or denied entrance to buildings.
- Patrolled key areas every thirty minutes to identify and address security concerns.
- Reported suspicious activities and individuals to law enforcement, enhancing overall security response.
- Provided security services for G4S
Associate Trainer
Panera Bread Co.
Nashville, TN
07.2015 - 06.2018
- Trained three new employees monthly on procedures for opening, closing, and production processes.
- Mentored employees during probation to address questions and provide targeted improvement strategies.
- Demonstrated correct procedures and compliance with standards always.
- Completed data entry, tracked resumes, and maintained applicant tracking system for efficient recruitment.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Education
Bacherlors of science -
Tennessee state university
Nashville, tn05-2016
HIGHSCHOOL -
central high school
MEMPHIS, TN05-2012
Skills
- Security operations management
- Surveillance system oversight
- Threat detection and hunting
- Incident response coordination
- Safety and security protocols
- Data analysis and reporting
- Records management systems
- Microsoft Office proficiency
- Data entry accuracy
- Proactive monitoring strategies
- Dispatch operations
- Training program design
- Relationship management skills
- Communication proficiency
- Verbal communication expertise
- Problem-solving techniques
- Analytical thinking skills
- Customer service excellence
Activities
- Licensed Security Officer
- CPI Certified
- CPR Certified
Timeline
Senior Operations Specialist
St. Jude Children's Research Hospital
04.2021 - Current
Security
Allied Universal Security
08.2020 - 01.2021
Security Officer
St. Jude Children's Research Hospital
03.2019 - 03.2020
Associate Trainer
Panera Bread Co.
07.2015 - 06.2018
Bacherlors of science -
Tennessee state university
HIGHSCHOOL -
central high school