Marlecia Jones
West Point,Mississippi
Summary
Experienced professional with background assembling products in fast-paced manufacturing settings. Great quality and organizational skills with proficiency in operating equipment, packaging shipments and keeping work areas clean. Works well in group efforts.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers.
Overview
13
13
years of professional experience
Work History
Assembly Operator
Paccar Engine Company
Columbus, MS
06.2021 - Current
- Skilled and trained in operating torque tools for engine part assembly
- Proficiently trained to perform various tasks on engines
- Successfully trained to operate hand-held equipment for engine assembly
Money Center Cashier
Wal Mart No. 2546
Columbus, MS
09.2016 - 05.2021
- Followed all safety protocols when handling large sums of money.
- Provided exceptional customer service while greeting customers with a smile and answering their questions courteously.
- Utilized computer system to process customer transactions including deposits, withdrawals, transfers, payments.
Customer Service Representative
Sitel
Starkville, MS
10.2011 - 05.2014
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
High School Diploma -
West Point High School
West Point, MS05-2009
Skills
- Process Monitoring
- Workplace Safety
- Equipment Operation
- Hand tools proficiency
- Visual Inspection
- Product Assembly
- Small Parts Assembly
- Assembly and production
- Consultative Sales
- Retail sales customer service
Timeline
Assembly Operator
Paccar Engine Company
06.2021 - Current
Money Center Cashier
Wal Mart No. 2546
09.2016 - 05.2021
Customer Service Representative
Sitel
10.2011 - 05.2014
High School Diploma -
West Point High School
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