Marlecia Josephs
Certified Pharmacy Technician
Hollywood,FL
Overview
10
10
years of professional experience
4
4
Certification
Work History
Pharmacy Operations Manager
Walgreens
Miramar, FL
05.2021 - 09.2022
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Communicated with patients, ensuring that medical information was kept private.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
Senior Certified Pharmacy Technician
Walgreens
Cooper City, FL
08.2015 - 05.2021
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Supervised Number pharmacy technicians and coordinated day-to-day assignments.
- Answered patients' questions and troubleshot prescription issues.
Education
Occupational Associates
Nations School of Technology
North Miami, FL01.2004
Skills
- Drug Inventory Management
- Pharmacy Management Software
- Medication Dispensing
- Cash Register Operations
- Team Engagement
- Employee Training Program
- Workflow Schedules
- Employee Performance Evaluations
- Policy and Program Development
- Operational Records Maintenance
- Employee Recruitment and Hiring
- Employee Work Scheduling
- Inventory and Restocking
- Prescription Interpretation
- Patient Compliance Monitoring
- Wellness Services
- Influenza Prevention and Treatment
- Flu Vaccinations
- Facility Inspections
- Customer Satisfaction
- High Blood Pressure Management
- Performance Metric
- Mining Operations
- Operational Efficiency
- Sales Goals
- Regulatory and Statutory Compliance
- Patient Profiles
- Constructive Feedback
- Problem Identification
- High-Volume Environments
- Quality Assurance Controls
- Great Active Listening Skills
- Inventory and Supply Management
- Maintaining Clean Work Areas
- Code Compliance
- Interpreting Physician Orders
- HIPAA Guidelines
- Consultation and Advisement
- Reading Comprehension
- Medicare Compliance
Certification
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of certification Training - Timeframe
Summary
Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in Pharmacy operations and team management. Bringing successful career history comprising more than 10 years. Capable [Job Title] well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with people by applying conversational abilities.
Timeline
Pharmacy Operations Manager
Walgreens
05.2021 - 09.2022
Senior Certified Pharmacy Technician
Walgreens
08.2015 - 05.2021
Occupational Associates
Nations School of Technology