Marlee Cribb
Moncks Corner,SC
Summary
Accomplished Receptionist and Inventory Manager at Waterworks Pools & Spas, adept in office and file management, and renowned for elevating customer satisfaction through exceptional service and efficient scheduling. Excelled in roles requiring strong verbal communication and organizational skills, significantly enhancing client relations and operational workflow.
Overview
5
5
years of professional experience
Work History
Receptionist and Inventory Manager
Waterworks Pools & Spas
11.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- I was placed over our inventory for our Sumter branch and checked in our construction and retail orders.
- I was also over a portion of entering billing for our distributors
Cashier and Produce Associate
Food Lion
03.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- I was promoted to the produce department for fruit and veggies preparation
- I also assisted in unloading the delivery trucks and stocking products as needed
Hostess
J.O. Grady's
04.2018 - 11.2019
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Took initial drink orders and relayed information to wait or bar staff.
Education
Highschool - N/A
Homeschooled
Sumter05.2019
Skills
- Office Management
- File Management
- Scheduling
- Technical Support
- Bookkeeping
- Data Entry
- Customer and client relations
- Verbal and written communication
- Multi-line telephone operation
- Document Management
- Telephone skills
- Mail handling
- Data inputting
- Expense Reporting
- Organization skills
- Service-oriented mindset
- Greeting and Seating Clients
- Multi-Line Telephone Systems
- Typing
- Customer Service
Timeline
Receptionist and Inventory Manager
Waterworks Pools & Spas
11.2021 - 03.2023
Cashier and Produce Associate
Food Lion
03.2020 - 10.2021
Hostess
J.O. Grady's
04.2018 - 11.2019
Highschool - N/A
Homeschooled