Marlee Malohi
Arlington,TX
Summary
Dedicated and adaptable professional with extensive experience in customer service and a proven ability to engage with clients. Skilled in problem-solving, communication, and multitasking, with a strong work ethic developed through diverse job roles. Currently seeking to re-enter the workforce, bringing an additional approach to delivering excellent customer experiences.
Overview
4
4
years of professional experience
Work History
Solar Engineer
Pure Energy
12.2020 - 11.2021
- Prospected and identified and targeted customers through door-to-door sales, community events, and referrals
- Conducted in-depth consultations with homeowners and business owners to understand their energy needs, and educating them on the benefits of solar
- Created, customized solar proposals, including system design, financial analysis, and saving projections
- Negotiating contract terms, handling objections, and ensuring a clear understanding of the installation process
Outside Sales Representative
Vivint
04.2020 - 10.2020
- Successfully sold comprehensive home alarm systems utilizing communication and product knowledge
- Utilized strong negotiation skills to overcome objections and close sales
Administrative Coordinator
Easton Salt Lake Archery
12.2018 - 04.2020
- Assisted management with special projects to complete all tasks by deadlines
- Served as the primary point of contact for internal and external communications
- Organized company meetings, events, and conferences, ensured all events were executed smoothly
Inbound Call Specialist
Discover
07.2017 - 12.2018
- Handled customers about billing, payment processing and support policies and procedures
- Investigated and resolved customer inquiries and complaints quickly
- Handled high volume of inbound calls per shift
Education
Wenatchee Valley College
Wenatchee, WA06.2017
Skills
- Communication
- Office Administration
- Adaptability
- Sales
- Customer Service
Timeline
Solar Engineer
Pure Energy
12.2020 - 11.2021
Outside Sales Representative
Vivint
04.2020 - 10.2020
Administrative Coordinator
Easton Salt Lake Archery
12.2018 - 04.2020
Inbound Call Specialist
Discover
07.2017 - 12.2018
Wenatchee Valley College
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