Marlee Pope
Farmington Hills,MI
Summary
Dynamic professional with a proven track record in enhancing customer experience and sales performance at US Foods. Excelled in building strong relationships and leveraging systems and software expertise to drive results. Skilled in customer communication and data analysis, successfully trained new employees, and contributed to BI Modernization, showcasing strong enthusiasm and a results-driven approach.
Overview
2
2
years of professional experience
Work History
Sales Coordinator
US Foods
02.2023 - Current
- Works closely with the sales team, PSSA, replenishment, transportation, routing, area buyers, and district sales managers to ensure the best customer experience.
- Reviews sales performance data regularly through reporting systems to identify areas for improvement and give feedback to sellers.
- Created training sheet for new associates and effectively trained 3 new employees.
- Handles input of weekly PO's for sellers.
- Part of BI Modernization task force team to provide feedback of role specific reporting systems.
Account Manager
Diamedical USA
08.2022 - 02.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Made 50-100 cold calls/day to spread awareness of what our company provides.
- Worked closely with marketing to create content to increase product knowledge for ease of customer experience.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
Territory Event Manager
VADE Nutrition
06.2022 - 08.2022
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Streamlined event planning processes by implementing efficient project management strategies.
Education
Bachelor of Science - Dietetics
Michigan State University
East Lansing, MI06.2022
Skills
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- Systems and software expertise
Timeline
Sales Coordinator
US Foods
02.2023 - Current
Account Manager
Diamedical USA
08.2022 - 02.2023
Territory Event Manager
VADE Nutrition
06.2022 - 08.2022
Bachelor of Science - Dietetics
Michigan State University