Summary
Overview
Work History
Education
Skills
Timeline
Server

Marlee Romanow

Winston-Salem,NC

Summary

My name Is Marlee Romanow. I am very high spirited and energized person. I have great customer service, and a great attitude. Iv'e been told by many employee's, and customers that I'm very professional, and great at my job. I want to explore the outside world and really be apart of something life changing, and something very challenging. I want to be the reason why someone comes back to a restaurant, because they want me to serve them. So that's exactly why I came here. I want to be something more than just a name. I want to be a person that people can count on and rely on. Thank you for your time in reading my resume. Hope you like it.

Overview

8
8
years of professional experience

Work History

Server

Young Cardinal
11.2024 - 02.2025
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Prepped items for later use to save staff time during busy hours.

Server

Twin Peaks
08.2023 - 10.2024

Server

Omega House
09.2016 - 02.2017
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Led shifts while personally preparing food items and executing requests based on required specifications.
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Achieved and exceeded performance, budget and team goals.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
  • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business.
  • Properly wrapped, boxed, and weighed bakery department products.
  • Practiced safe food handling procedures at all times.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.

Education

High School Diploma - undefined

Alta Loma High School
Rancho Cucamonga, CA
2017

Skills

  • Strong attention to safe food handling procedures
  • Hospitality and service industry background
  • Quick problem solver
  • Thrives in fast-paced environment
  • Lifts and carries up to 50 lbs
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • Cash handling expert
  • Guest relations professional
  • Committed team player
  • ServSafe certification
  • Lifts and carries up to 50lbs

Timeline

Server

Young Cardinal
11.2024 - 02.2025

Server

Twin Peaks
08.2023 - 10.2024

Server

Omega House
09.2016 - 02.2017

High School Diploma - undefined

Alta Loma High School

Similar Profiles

CREATE PROFILE
Marlee Romanow