Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements.
Overview
4
4
years of professional experience
Work History
Disability Support Specialist
Victoria College
09.2025 - Current
Provided individualized academic accommodations and support services for students with physical, psychological, and learning disabilities in compliance with ADA and Section 504 guidelines
Conducted intake meetings to assess student needs and developed accommodation plans in collaboration with faculty and campus partners
Coordinated assistive technology, testing accommodations, note-taking services, and alternative format materials
Intake Case Manager
Gulf Bend Center
01.2024 - 09.2025
Conducted comprehensive intake assessments to determine clients’ eligibility, needs and appropriate services.
Collected and documented client demographic, psychosocial and medical information while ensuring accuracy and confidentiality.
Served as the first point of contact for new clients, providing supportive engagement and crisis intervention as needed.
Connected clients with community resources, referrals, and support services, including housing, healthcare and mental health treatment.
MCOT Case Manager
Gulf Bend Center
01.2023 - 01.2024
Provide crisis services in the community, clinic, or local emergency room departments.
Thoroughly completes a crisis log with supporting documentation.
Use the trauma informed care approach when providing services and working with others.
Participate in after-hour call rotation that includes holidays and weekends.
IDD Service Coordinator
Bluebonnet Trails Community Services
01.2022 - 01.2023
Actively developed long-term relationships with individuals and their families in the HCS and TxHmL program.
Coordinated the development of the individual's PDP/Service Plan with other agencies to provide personalized services.
Authorized services, coordinated and facilitated service-planning activities, monitored and evaluated progress, and provided advocacy interventions.
Managed a caseload of 40+ individuals, meeting face-to-face monthly.
Maintained accurate records of Service Coordination activities performed.