Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marleenee Rubio

West Palm Beach

Summary

Detail-oriented cleaning contractor with a strong focus on quality assurance and client management. Known for maintaining high standards and ensuring customer satisfaction through effective schedule coordination.

Work History

Cleaning Contractor

Self Employed Web
Ponce de Leon
2021 - 2026
  • Strong organizational skills to manage schedules, service multiple sites, and meet strict cleaning deadlines
  • Meticulous approach to ensure high-quality standards and follow specific client checklists
  • Deep clean and disinfect bathrooms (toilets, showers, tubs, sinks) and kitchens (countertops, appliances, sinks)
  • Review cleaning specifications for each residence, meet with clients to understand expectations, and report any maintenance or property damage issues

Customer Service Representative

Caribbean Cinemas
Ponce
2019 - 2020
  • Respond to customer inquiries via phone, email, chat, or in person
  • Resolve customer issues and complaints in a professional and timely manner
  • Provide accurate information about products, services, and company policies
  • Process orders, returns, refunds, or account updates as needed

Team Lead

Caribbean Cinemas
Ponce
2008 - 2015
  • Lead training for new hires
  • Monitoring daily work execution
  • Weekly and monthly schedule review
  • Lead on daily tasks assignments

Sales Representative

Dmax
Ponce
2007 - 2008
  • Managed entire sales cycle from identifying leads, presenting solutions, negotiating terms, to closing deals, driving revenue growth
  • Conducted outreach through cold calling, email campaigns, and networking to establish and nurture a robust sales pipeline
  • Facilitated communication between business and clients to enhance client satisfaction

Education

High School Diploma -

Jardines De Ponce High School
Ponce, PR
01-2009

Some College (No Degree) -

Fotografia Analoga
Ponce, PR

Skills

  • Deep cleaning techniques
  • Commercial cleaning proficiency
  • Residential cleaning experience
  • Quality assurance
  • Property maintenance
  • Schedule coordination
  • Client management
  • Customer service
  • Organizational skills
  • Team leadership
  • Training development
  • Attention to detail
  • Motivation and initiative
  • Strong work ethic
  • Communication skills
  • Strong work ethic

Languages

English
Limited
Spanish
Professional

Timeline

Cleaning Contractor

Self Employed Web
2021 - 2026

Customer Service Representative

Caribbean Cinemas
2019 - 2020

Team Lead

Caribbean Cinemas
2008 - 2015

Sales Representative

Dmax
2007 - 2008

High School Diploma -

Jardines De Ponce High School

Some College (No Degree) -

Fotografia Analoga

Similar Profiles

CREATE PROFILE
Marleenee Rubio