Marleesa Ladson
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supply Administrator
Department of Defense
04.2019 - Current
- Handle sensitive information discreetly, maintaining strict confidentiality at all times
- Organize workflow and delegate tasks effectively to ensure timely project completion
- Manage office inventory levels, ensuring adequate supplies are available while minimizing waste and unnecessary spending.
- Collect, arrange, and input information into database system.
- Issue materials, supplies and equipment to authorities' users and requestors
Shipping Technician
Thorne Research
06.2018 - 03.2019
- Picked items that were ordered while maintaining accuracy of quantities and correct products
- Completed production orders within strict deadlines
- Verified accuracy of customers information and address on orders
- Ensured the work area was cleaned and maintained at all times
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Passport Support Associate II
Passport Center
04.2016 - 06.2018
- Maintained a high level of accuracy in data entry, ensuring all passport applications were correctly processed and issued.
- Improved passport processing times by implementing efficient document verification techniques.
- Maintained strict adherence to privacy guidelines, ensuring the confidentiality of sensitive client information at all times.
- Informed customers by mail or telephone of additional steps needed to obtain passport
- Verified application and documents complied with passport requirements
Customer Services Representative
Dial America
08.2012 - 10.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Helped care providers with claims and benefits on current patients
- Researched complex issues using multiple data bases
- Explained health insurance coverage and benefits
- Complied with HIPPA regulations
Cashier
Kohl's
04.2012 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed daily recovery to ensure a clean and organized store
- Stocked, tagged and displayed merchandise as required.
Material Handler
XPO Logistics
12.2015 - 04.2016
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Education
High School Diploma -
Western Branch High School
06.2012
Certification
- Transportation Worker Identification Credential
- Common Access Card
- Secret Clearance
- Passport
Timeline
Supply Administrator
Department of Defense
04.2019 - Current
Shipping Technician
Thorne Research
06.2018 - 03.2019
Passport Support Associate II
Passport Center
04.2016 - 06.2018
Material Handler
XPO Logistics
12.2015 - 04.2016
Customer Services Representative
Dial America
08.2012 - 10.2016
Cashier
Kohl's
04.2012 - 09.2016
High School Diploma -
Western Branch High School