Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Muse Music Store
Oskaloosa, IA
01.2022 - Current
Received, screened and routed incoming calls.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Handled payment and bill processing, change giving and payment collecting for guests.
Front Desk Receptionist
Super 8 By Wyndham
Oskaloosa, IA
08.2021 - 01.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees and payments.
Education
MBA - Business Management, Human Resources, Finance
William Penn University
Oskaloosa, IA
12.2022
Skills
Front Desk Operations
Data Entry
Office Supplies and Inventory
Customer Service
Credit and Cash Payments
Professional Relationships
Multitasking and Organization
Timeline
Front Desk Assistant
Muse Music Store
01.2022 - Current
Front Desk Receptionist
Super 8 By Wyndham
08.2021 - 01.2022
MBA - Business Management, Human Resources, Finance
Front Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, ResortsFront Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, Resorts