Marleigh Rigdon
Westlake,LA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Armstrong McCall Beauty Supply
12.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Westlake High School
Westlake, LA05.2023
Skills
- Promotional Support
- Strategic Planning
- Verbal/Written Communication
- Hair Care Product Knowledge
- Goal-Oriented
- Teamwork and Collaboration
- POS System Operation
- Meeting Deadlines
- Decision-making
- Social media savvy
- Multitasking
- Reliable andPunctual
- Relationship Building
- Professional Demeanor
- Multi-Tasking Strength
- Negotiation Tactics
- Outgoing Personality
- Networking abilities
- Excellent communication
- Content Creation
- Graphic Design
- Digital Marketing
- Microsoft Office Proficiency
- Document management
- Creative thinking
- Organizational skills
- Microsoft Office proficiency
- Creative Thinking
- Promotional Material Design
- Canva Effectiveness
Timeline
Sales Associate
Armstrong McCall Beauty Supply
12.2022 - Current
Westlake High School
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