Accomplished Laboratory Director proficient in personnel management, financial planning and regulatory compliance demonstrated across 2 years of industry leadership. Facilitates smooth, efficient and compliant laboratory operations to meet or exceed targets on consistent basis. Experienced in diverse laboratory techniques, handling samples and maintaining safety.
Accomplished Laboratory Director adept at leading teams, managing budgets and accomplishing challenging goals. Excellent communicator and critical thinker with an organized approach.
Results-driven laboratory leader with remarkable planning, problem-solving and project management abilities. Resourceful and proactive with a focus on improving and streamlining all areas of operations to maximize lab effectiveness. Looking for a growth-oriented position in a fast-paced environment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Lab Director
Absolute Vapors
Colorado Springs, CO
03.2020 - 09.2022
Kept laboratory in line with facility and regulatory compliance requirements.
Directed oversight of contract testing labs, remote labs and [Type] labs and coordinated quality control policies and practices.
Implemented process improvements to eliminate errors, reduce processing time and streamline procedures.
Developed and administered yearly budget totaling $[Amount] for [Type] laboratory.
Coordinated laboratory work with outside departments and facilities to keep specimens and results moving forward.
Conveyed technical information in easily understood terms for non-technical individuals.
Maintained budget guidelines, approved all expenses and submitted timely financial reports.
Planned or directed research, development or production activities.
Developed and implemented plans and protocols for ongoing research, special projects and testing protocols.
Sales Associate
The Loft
Colorado Springs, CO
04.2018 - 01.2019
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed returns, exchanges and refunds in accordance with store policy.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Generated new sales leads to achieve and exceed monthly sales goals.
Process Manager
GMH, Green Mountain Harvesting, Lakewood Denver CO
01.2015 - 10.2018
Evaluated impact of process change on overall operation and determined return on investment.
Responded rapidly to market shifts to make changes to corporate processes.
Promoted change through positive promotion, benefits demonstration and interactive approach.
Conducted focus groups, surveys and feedback sessions to gather input from stakeholders.
Improved efficiency and effectiveness of performance and management of processes across departments.
Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
Gathered and analyzed large amounts of data to determine improvement projections.
Analyzed steps of activities to discern existence of business processes for formalization.
Managed change among staff to achieve buy-in and cooperation and overcome resistance.
Developed detailed plans based on broad guidance and direction.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed senior-level personnel working in marketing and sales capacities.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Established team priorities, maintained schedules and monitored performance.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Leveraged data and analytics to make informed decisions and drive business improvements.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Defined clear targets and objectives and communicated to other team members.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Identified and communicated customer needs to supply chain capacity and quality teams.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Set aggressive targets for employees to drive company success and strengthen motivation.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Web Designer/Photographer
Never Forgotten Heroes
Springs, Colorado
04.2013 - 01.2016
Enhanced functionality and appearance of website and repaired functionality issues.
Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
Translated customer requirements into technical site concepts for bidding and initial planning purposes.
Conducted post-deployment evaluations to measure user experience success.
Delivered technical presentations to illustrate proposed site designs.
Troubleshot technical issues and optimized websites for search engine optimization, performance and accessibility.
Configured templates for clients to easily customize.
Designed user interface to meet client specifications,
Developed graphic and image assets for both content and digital marketing efforts.
Designed highly engaging interactive user interfaces that complied with modern web standards.
Developed site navigation by funneling traffic through content.
Tracked and reported problems with site designs, providing remedial suggestions for resolution.
Determined coding requirements for specialized scripts.
Acquired and exploited existing code and assets to accelerate project completion.
Coordinated copywriting and designed images to craft website content.
Delivered services as web developer and webmaster, acting as project manager for platform transition.
Completed domain name registrations and maintained website and web hosting account.
Kept software up to date and monitored website for security vulnerabilities to boost overall security.
Reviewed designs created by freelance designers and provided feedback for revisions.
Strengthened intranet and sub-sites to bolster internal communication strategies.
Education
High School Diploma -
Falcon High School
Photograpy (Certified) - undefined
New York Institute of Photography
01.2013 - 05.2014
Associate of Science - Information Technology
University of Phoenix
Colorado Springs, CO
08.2022 - 04.2023
Skills
MS Officeundefined
Accomplishments
Resolved product issue through consumer testing.
Supervised team of 10 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved FDA regulations by introducing Excel for recorded tasks.
Interests
Computers, Games Consoles, Technology
Hiking, Backpacking, Arts
Timeline
Associate of Science - Information Technology
University of Phoenix
08.2022 - 04.2023
Lab Director
Absolute Vapors
03.2020 - 09.2022
Sales Associate
The Loft
04.2018 - 01.2019
Process Manager
GMH, Green Mountain Harvesting, Lakewood Denver CO