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Dynamic content and communications manager with over three years of experience transforming raw ideas into compelling promotional materials that drive industry growth. Proven expertise in crafting engaging captions and written content across diverse platforms, including LinkedIn, Instagram, TikTok, and Facebook, while effectively managing community interactions on channels like Discord. Track record of leading creative teams comprising graphic designers, social media managers, content creators, and video editors to produce exceptional visuals and content that elevate brand presence. Renowned for precision and meticulous attention to detail, resulting in unique and impactful work that resonates with audiences across tech brands, NGOs, and individual clients.

Dynamic Supervisor with extensive experience, excelling in cash management and ERP implementation. Proven track record in enhancing customer service and training staff, while ensuring compliance with financial regulations. Skilled in complaint resolution and bank deposit preparation, driving operational efficiency and fostering strong team performance.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Dynamic educator and recreation manager with over 10 years of expertise in English/Language Arts instruction, virtual learning, and curriculum development. Proven ability to enhance guest experiences while leading teams and fostering staff development. Adept at implementing innovative instructional strategies and leveraging data-driven insights for continuous improvement. Committed to creating engaging, organized environments that inspire learners and educators to excel.

Dynamic security management professional with over three and a half years of experience in administrative oversight, force protection, and employee welfare for more than 2,000 personnel. Certified in security management by III Corps Security Facility and a graduate of the Security Managers Training Course, demonstrating a strong commitment to excellence in the field. Expertise includes conducting quality assurance inspections, processing work orders, and supervising maintenance on classified systems, complemented by a U.S. government Top Secret security clearance ensuring compliance with stringent protocols. Proven ability to lead security teams through effective risk assessment and crisis management while developing and implementing robust security strategies that adapt to evolving needs.

Dynamic sales professional with a proven track record at East Coast Mini Splits and Heat Pumps, excelling in energy efficiency expertise and relationship building. Skilled in negotiating and closing deals, I leverage strong problem resolution abilities to drive revenue growth and enhance customer satisfaction in competitive markets.


Dynamic and results-driven professional with extensive experience in customer service and law enforcement. Proven ability to build strong relationships and enhance customer satisfaction at Kingline Equipment. Skilled in heavy equipment operation and adept at problem-solving, ensuring efficient operations and safety in high-pressure environments.

Knowledgeable salesperson with a background in sales and proven ability to drive revenue growth. Successfully built client relationships and consistently met sales targets. Demonstrated effective communication and negotiation skills. Always willing to learn better methods to expand my knowledge in sales.

MARLEN BETANCOURT

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