Marlen Cruz
Edinburg,Texas
Summary
Dynamic and detail-oriented professional with extensive experience at the Texas Department of Criminal Justice. Proven ability in time management and effective communication, successfully reducing inmate altercations and enhancing team performance. Committed to maintaining safety and security while fostering a positive rehabilitation environment through active listening and critical thinking.
Overview
13
13
years of professional experience
Work History
Sargeant of Correction
Texas Department Of Criminal Justice
04.2022 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Correction Officer
Texas Department Of Criminal Justice
06.2012 - 2022
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Education
Medical Coding & Billing - Medical
Southern Career Institute
Pharr, Texas05-2019
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
Languages
English
Native or Bilingual
Timeline
Sargeant of Correction
Texas Department Of Criminal Justice
04.2022 - Current
Correction Officer
Texas Department Of Criminal Justice
06.2012 - 2022
Medical Coding & Billing - Medical
Southern Career Institute
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