Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marlen Najera

Anaheim,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience

Work History

Crew Member

World Famous Grill
05.2016 - 03.2018
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Sales Associate/ Team Lead

Rackroom Shoes
03.2018 - 01.2023
  • Managed a team of 10 employees, providing guidance and support to ensure successful project completion
  • Conducted regular performance evaluations and provided feedback to team members to foster professional growth and development
  • Collaborated with management to analyze sales data, identify trends, and implement improvements to enhance team performance and achieve business goals
  • Provided exceptional customer service, resulting in a 90% customer satisfaction rating and positive reviews.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
05.2024

Assoicates Degree in Human Services - Human Services

Fullerton College
Fullerton, CA
08.2024

Skills

  • Time Management
  • Detail Oriented
  • Positive Customer Satisfaction
  • Problem Solver
  • Positive Attitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate/ Team Lead

Rackroom Shoes
03.2018 - 01.2023

Crew Member

World Famous Grill
05.2016 - 03.2018

High School Diploma -

Anaheim High School

Assoicates Degree in Human Services - Human Services

Fullerton College

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Marlen Najera