Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marlena Allen

Laveen,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Morozko Forge, LLC.
01.2022 - Current
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintained strict confidentiality of all payroll information and records.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
  • Tracked employee vacation, sick and personal time.
  • Completed payroll accurately and timely to meet employee expectations.
  • Managed and updated employee benefits information.
  • Assisted with recruitment and onboarding of new employees.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.

Office Manager

Morozko Forge, LLC.
09.2021 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Front of House Manager

Morozko Forge, LLC.
09.2021 - Current
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
  • Purchased food and cultivated strong vendor relationships.

Deliberate Cold Exposure Guide

Morozko Forge, LLC.
07.2022 - Current
  • Built personal relationships with guests to promote positive experiences.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.


Preschool Lead Teacher

Grace Garden Christian Preschool
05.2018 - 09.2021
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Provided open and loving environment where children direct learning process.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Administered assessments for each child and tracked results.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.

Education

Associate of Arts - Early Childhood Education

Dine College
Tsaile, AZ
05.2018

Skills

  • Data Reconciliation
  • Processing Garnishments
  • New Hire Processing
  • Accounts Payable
  • Employee Relations
  • Telephone and Email Etiquette
  • Research Support
  • Spreadsheet Creation
  • Payroll Processing

Certification

  • Certified Deliberate Cold Exposure Guide, Morozko Method TM - 2years

Timeline

Deliberate Cold Exposure Guide

Morozko Forge, LLC.
07.2022 - Current

Payroll Specialist

Morozko Forge, LLC.
01.2022 - Current

Office Manager

Morozko Forge, LLC.
09.2021 - Current

Front of House Manager

Morozko Forge, LLC.
09.2021 - Current

Preschool Lead Teacher

Grace Garden Christian Preschool
05.2018 - 09.2021

Associate of Arts - Early Childhood Education

Dine College

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Marlena Allen