Marlena Calter
Paralegal
Brigantine,NJ
Summary
Detail-oriented paralegal with over ten years in the legal field assisting with strong organizational skills in a fast- paced office setting. Outgoing and friendly delivering customer service and administrative excellence including clerical support and public interaction. Excels in calendar management, scheduling, data-entry, dictation and database administration. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
DATA ENTRY CLERK
The MCS. Group, Inc.
Philadelphia, PA
01.2010 - 12.2012
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Accurately handled data entry for our clients into company-based software.
- Added documents to file records and created new records to support filing needs.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Corrected data entry errors to prevent duplication or data degradation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
LEGAL ASSISTANT
Clearfield & Kofsky, P.C.
Philadelphia, PA
01.2013 - 02.2014
- Distribution to the clients and medical providers.
- Typed Dictation for all files.
- Opened and closed all files.
- Summarized deposition transcripts.
- Filing with the courts.
- Prepared demand packages.
- Handled all incoming clients and walk-in.
- Handled all of the scheduling.
- Negotiated all calls from the adjusters to negotiate settlement.
- Comped medicals.
- Ordered all records.
- Prepared complaints.
- Followed up on all outgoing demand packages.
- Handled all files ready for distribution.
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Handled daily scheduling tasks and provided administrative support for entire department.
- Completed accurate daily report documents, memos and invoices.
- Provided onboarding and training for new support staff.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Prepared for trials, conducting legal research and drafting pleadings.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Scheduled and coordinated meetings between legal teams and clients.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
Paralegal
Abramson & Denenberg, P.C.
Philadelphia, PA
02.2014 - 11.2021
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Prepared legal briefs, motions and pleadings.
- Drafted responses for exceptions on foreclosure procedural errors.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Conducted detailed client intakes and entered information into company database.
- Prepared for trials, conducting legal research and drafting pleadings.
- Supported partners and associates in areas of appellate and complex commercial litigation.
- Assisted lawyers with materials preparation for internal and external training events.
Education
High School Diploma -
PE&T Charter High School
1709 Benjamin Franklin Parkway 09.2000 - 07.2004
Skills
Advanced word processing
Accomplishments
- Log activities Correct errors
- Data entry Records retrieval
- Verify data Manage programs
- Research Compile information
- Criminal Law
- Settlement Statements
- Drafting Legal Documents
- Trial Preparation Assistance
- Litigation Support
- Correspondence and Legal Forms Drafting
- Deadline Monitoring
- Client Correspondence
- Assisting Lawyers
- Computer Proficiency
- Visitor and Customer Relations
- Call Answering and Routing
- Delivery Coordination
- Making Appointments
- Correspondence and Office Documents
- Preparing Memos
- Incoming Call Management
- Information Updates
- Correspondence Typing
- Claim Handling
- Legal Research
- Assisting Legal Professionals
- Subpoena Coordination
- Office Management
- Order and Request Filing
- Exhibit Preparation
- LexisNexis
- Confidentiality and Discretion
- ADDITIONAL SKILLS
Timeline
Paralegal
Abramson & Denenberg, P.C.
02.2014 - 11.2021
LEGAL ASSISTANT
Clearfield & Kofsky, P.C.
01.2013 - 02.2014
DATA ENTRY CLERK
The MCS. Group, Inc.
01.2010 - 12.2012
High School Diploma -
PE&T Charter High School
09.2000 - 07.2004
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