Marlena Hammond
Benton Harbor,MI
Summary
Experienced Quality Assurance Coordinator skilled in developing and implementing quality control systems to ensure consistent product excellence. Strong ability to manage teams, coordinate audits, prepare reports, and maintain documentation. Proven track record of driving process improvements to increase efficiency and reduce errors. Successful in improving team performance through innovative training programs and clear communication of objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Tech/Sanitation Tech
Old Europe Cheese
Benton Harbor, Mi
01.2024 - 06.2024
- Developed and implemented Quality Assurance protocols to ensure compliance with safety standards.
- Conducted internal audits and inspections to evaluate the effectiveness of Quality Assurance processes.
- Investigated customer complaints regarding product quality issues, identified root causes, and developed corrective actions.
- Provided technical support to production staff on matters related to Quality Assurance.
Machine Operator
Premier Plastics Inc.
Walker, Mi
07.2023 - 09.2023
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Troubleshoot malfunctions in equipment or processes.
Molding Lead
West Pharmaceutical
Walker, Mi
04.2021 - 04.2023
- Developed and implemented lean initiatives to improve operational efficiency.
- Facilitated kaizen events with cross-functional teams to identify and eliminate waste in production processes.
- Designed and implemented systems for data collection, monitoring, and reporting of key performance indicators.
- Provided training on lean principles, tools, and techniques to all levels of staff.
- Led the implementation of 5S workplace organization strategies throughout the facility.
- Established a culture of continuous improvement by encouraging employee engagement in problem solving activities.
- Maintained accurate records of all lean activities such as Kaizen events, project milestones., ensuring compliance with company guidelines.
- Worked closely with leadership team members to ensure successful integration of lean concepts into daily operations.
Machine Operator /Sanitation Lead
Hearthside Food Solutions LLC.
Grand Rapids, Mi
12.2016 - 03.2021
- Monitor the feed and speed of machines during the machining process.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Keep detailed reports of maintenance activities performed on machinery.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Maintained accurate records of all cleaning activities in the facility.
- Managed inventory levels of chemicals, cleaners, disinfectants, and other supplies used in the sanitation process.
- Adhered to proper safety procedures while handling hazardous materials.
Education
CDL B Certificate -
Tri Area Trucking School
Freeland, MI09.2024
Basic and Advanced Certificates in Construction -
Richland Community College
Decatur, IL06.2015
Skills
- Ability to work as part of a team
- Ability to work independently with little or no supervision
- Following directions
- Quickly learning new policies and procedures
- Adapting to new situations and challenges
- Communication skills
- People skills
- Knowledgeable with computers
- Knowledgeable with fax/copy machines
- Knowledgeable with scanners
- Lean Manufacturing
- Corrective Actions
- Training and Development
- Quality Control Analysis
- Leadership proficiency
- Critical Thinking Skills
- Customer Service
- Documentation Management
- Quality improvements implementation
Certification
- Cpr AED
- forklift
- OSHA 10
- scissor lift
Timeline
Quality Assurance Tech/Sanitation Tech
Old Europe Cheese
01.2024 - 06.2024
Machine Operator
Premier Plastics Inc.
07.2023 - 09.2023
Molding Lead
West Pharmaceutical
04.2021 - 04.2023
Machine Operator /Sanitation Lead
Hearthside Food Solutions LLC.
12.2016 - 03.2021
CDL B Certificate -
Tri Area Trucking School
Basic and Advanced Certificates in Construction -
Richland Community College
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